Veterans, Residency, and Registration Adviser

University of California, Santa Cruz; California; Híbrido; USD 67.000 - 76.000; Jornada completa

Descripción de la vacante

UC Santa Cruz is a public university in California known for its small-college feel within a major research system. The Registrar's Office maintains accurate student records, supports policy and procedures, and partners with campus offices to ensure smooth enrollment, billing, residency determinations and veteran education benefits.

This 100% time, career appointment role focuses on residency, registration and veteran benefits administration, with responsibilities spanning documentation, audits,

Responsabilidades

• 30% - Residency, Registration, and Veteran Benefits Administration: Develops and implements registrar core functions for residency, registration, and veteran certification; assists with documentation collection, recording decisions, and tracking exemptions; maintains necessary files and coordinates with related teams.
• 20% - Regulatory Compliance and Student Records Management: Interprets regulations to ensure compliant and accurate records; reconciles data; acts as backup for Residence Deputy; handles VA certification and related duties.

Descripción del empleo

JOB POSTING

This position is eligible for a hybrid work schedule upon approval of supervisor and dependent on operational needs.

This position is not eligible for visa sponsorship, either now or in the future.

INITIAL REVIEW DATE (IRD)

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration. NOTE: Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 11-02-2026

About Uc Santa Cruz

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

Department Overview

The Office of the Registrar maintains an accurate academic record for each student who enrolls at the University of California, Santa Cruz, and provides timely, accurate, and responsive services to students, faculty, staff and the public. We support student retention and graduation by educating and coaching students through the complexities of University policy and procedures. We enable successful progress toward students' dreams of advanced education and professional opportunities. Areas of responsibility include: contributions to policy development and implementation; participation with the Academic Senate's Committee on Educational Policy (CEP), Committee on Courses of Instruction (CCI) and Graduate Council (GC) in curriculum, course, and program approval; academic advising and degree audit support; functional processing oversight of the Academic Information System (AIS) and other systems including, Curriculum Approval and Tracking system (CAT), Coursedog for classroom and event scheduling; classroom scheduling and advocacy for renovations; enrollment and fee assessment; grading and transcripts; graduation and diplomas; maintenance of student academic record integrity; preservation of permanent student academic records; enrollment reporting and data analysis; protecting the privacy of student academic records; certification of veteran student education benefits; and determination of legal residence for fee purposes.

More information can be found at: https://registrar.ucsc.edu/

Job Summary

Working independently under general supervision is responsible for specific fiscal functions related to the adjustment and refund of student fees. Analyzes student residency for the purposes of tuition and fees. Advises students and their parents of University policy related to residency determinations and of the Department of Veterans Affairs policy related to education benefits. The Office of the Registrar maintains an accurate academic record for each student who enrolls at the University of California, Santa Cruz, and provides timely, accurate, and responsive services to students, faculty, staff and the public. We support student retention and graduation by educating and coaching students through the complexities of University policy and procedures.

We enable successful progress toward students' dreams of advanced education and professional opportunities. Areas of responsibility include: contributions to policy development and implementation; participation with the Academic Senate's Committee on Educational Policy (CEP), Committee on Courses of Instruction (CCI) and Graduate Council (GC) in curriculum, course, and program approval; academic advising and degree audit support; functional processing oversight of the Academic Information System (AIS) and other systems including, Curriculum Approval and Tracking system (CAT), Coursedog for classroom and event scheduling; classroom scheduling and advocacy for renovations; enrollment and fee assessment; grading and transcripts; graduation and diplomas; maintenance of student academic record integrity; preservation of permanent student academic records; enrollment reporting and data analysis; protecting the privacy of student academic records; certification of veteran student education benefits; and determination of legal residence for fee purposes.

APPOINTMENT INFORMATION

Budgeted Salary: $66,990 - $75,900/annually. Salary commensurate with skills, qualifications and experience.

Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification

Career appointment

Job End Date

None

Work Location

UC Santa Cruz Main Campus

Union Representation

SV, STDT SVS & ADV PROF (SSAP)

Job Code Classification

REGISTRAR SPEC 3 SV (005137)

Travel

Never or Rarely

Job Duties

30% - Residency, Registration, and Veteran Benefits Administration

• Develops and implements registrar core functions for residency, registration, and veteran certification.
• Assists the Residence Deputy by developing procedures for the collection of required documentation, timely analysis, accurate recording of decision, and tracking of pending decisions and exemptions.
• Develops and implements forms to collect the necessary student information for certification and audit requirements; maintains paper and electronic files for students receiving DVA benefits as required by DVA.
• Maintains log of Cal Vet college fee waivers; ensures the timely posting of the quarterly fee waiver credits.
• Organizes and adheres to work flow to meet deadlines for billing statements, accounting disbursements and statistical reporting.
• Coordinates with Records team to process withdrawal and leaves of absence requests andupdate student's academic and fiscal records; Records admistrative withdrawals (No Show), remove future terms for applied to graduate, admission revoked (ADRV) processing; ensures that reinstated students are activated for enrollment and fee assessment.
• Assists the Assistant Registrar, Compliance with drafting and the campus quarterly refund calendar in accordance with the UC system-wide Schedule Refunds.

20% - Student Residency and Veteran Benefits Eligibility Analysis

• Analyzes a variety of student record factors and applies working knowledge of federal, state, University, and outside agency laws, regulations, and policies to determine student record outcomes.
• Within the guidelines established by the UC Office of the President and the process established by the Campus Residence Deputy, evaluates data provided on the Statement of Legal Residence (SLR) and independently renders residency determinations for new and returning students, and for continuing students requesting change of residency status; determines when additional informational documentation is required.
• Analyzes various documents, including financial (such as bank statements, tax returns, trust account statements, loan notes), immigration, marriage, veterans, school, housing, and employment, when pertinent to the residence decision.
• Interprets Department of Veterans Affairs (VA) policy and procedures and keeps abreast of changes in state and federal veterans' policies. Designs campus procedures to implement VA policy and facilitate the programs.

20% - Regulatory Compliance and Student Records Management

• Interprets regulations and develops or recommends procedures to ensure compliance and accurate student record maintenance and services. Reconciles large volumes of student data from multiple sources. Identifies and resolves mismatches and errors.
• Acts as Assistant Residence Deputy and, in the absence of the supervisor, assumes the role of Residence Deputy for the campus.
• Interprets subjective behavioral indicia to determine if the intent requirement has been met.
• Serves as a VA School Certifying Official and specialized resource for all the veterans benefits programs.
• Ensures that changes to student status