Veterans Outreach & Housing Specialist

Primavera; Tucson (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Primavera Foundation in Tucson seeks an Outreach Specialist to connect veterans and their families with housing and supportive services under the PAV program, funded by SSVF. You will build partnerships with the VA and local providers to identify veterans who can benefit from services and coordinate intake.

The role emphasizes integrity, compassion, and attention to detail, with responsibilities including scheduling outreach, maintaining confidential files, and reporting weekly.

Qualifications

• Bachelor’s degree in social service or related field.
• Minimum of one year of case management or street outreach experience working with homeless or low-income families.
• Proficiency with Microsoft Office products including Outlook, Word, and Excel, and web-based data systems.
• Strong verbal, written, group presentation, and time management skills.

Responsibilities

• Identify and interview participants, assessing their needs during street-level/shelter outreach and creating an avenue for program intake.
• Assist in coordinating scheduled intake appointments for Resource Specialists with the Program Assistant or other team members.
• Cover walk-in hours in the absence of the Program Assistant and when back up help is needed.
• Network with community members and the VA to ensure the program is marketed communitywide.
• Work with VA staff to inform them of program changes and encourage referrals.
• Provide information and referrals, and schedule appropriate follow-up assistance with outreach participants as appropriate.
• Work with other Primavera staff and community organization partners in planning and advocating for participant needs.
• Serve as backup for apartment habitability inspections as requested.
• Develop and maintain an outreach schedule in coordination with other agencies and VA personnel.
• Maintain an ongoing outreach log, submitting it to the Co-Director on a weekly basis.
• Adhere to the policies and procedures for the SSVF Program, staying informed of updates as released by SSVF.
• Establish and maintain confidential assessment files and ensure accuracy of data according to Primavera and SSVF requirements.
• Assist Resource Specialists to successfully fulfill grant and program requirements, ensuring that PAV meets the goal of number of Veterans households served per year.
• Attend outreach events as they are identified.
• Coordinate, facilitate, and/or attend meetings relevant to SSVF and the PAV team as assigned by the Co-Director.
• Report any emergency situations and needs immediately to leadership.
• Attend meetings with collaborating agencies as scheduled.
• Attend agency meetings as required such as All Staff meetings.
• Perform other related duties as requested/assigned by leadership.
• Demonstrate adherence to Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership.

Skills

Veteran services knowledge

Community outreach

Communication

Documentation & data entry

Organizational skills

Education

Bachelor's degree in social service or related field

Tools

Outlook

Word

Excel

Web-based data systems

Job description

Primavera Foundation in Tucson seeks an Outreach Specialist to connect veterans and their families with housing and supportive services under the PAV program, funded by SSVF. You will build partnerships with the VA and local providers to identify veterans who can benefit from services and coordinate intake.

The role emphasizes integrity, compassion, and attention to detail, with responsibilities including scheduling outreach, maintaining confidential files, and reporting weekly.