Veterans Health Admin Support Specialist

Talentify; Santa Rosa (CA); On-site; USD 32,000 - 48,000; Full time

Job summary

Sciolex Corporation seeks a Medical Support Assistant to support Veterans Health Administration operations. The role includes reception, appointment scheduling, records handling, and coordination with community care providers.

The candidate should have a high school diploma, basic medical terminology knowledge, and at least 6 months of customer service experience, with strong English skills and computer literacy.

Qualifications

• Type at least 50 WPM.
• Proficient with basic computer software.
• Proficient in English (reading and writing).
• Knowledge of basic medical terminology.
• Minimum 6 months of customer service experience.

Responsibilities

• Screen and answer phone calls in a courteous, timely manner.
• Schedule appointments and track pre/post-appointment contacts.
• Receive medical records and enter data into Records Systems.
• Coordinate care with external community providers.
• Communicate with patients, medical staff, and vendors clearly.
• Perform front desk administrative duties as needed.

Skills

Typing 50 WPM

Basic computer skills

English proficiency

Medical terminology

Customer service experience

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sciolex Corporation seeks a Medical Support Assistant to support Veterans Health Administration operations. The role includes reception, appointment scheduling, records handling, and coordination with community care providers.

The candidate should have a high school diploma, basic medical terminology knowledge, and at least 6 months of customer service experience, with strong English skills and computer literacy.