Veterans Cemetery Admin & Guest Services

Washington State Health Care Authority; Medical Lake (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Washington State Department of Veterans Affairs (WDVA) seeks an Office Assistant 3 at the WDVA Cemetery in Medical Lake, WA. This full-time role supports cemetery operations, greets the public, answers inquiries, schedules services, and handles various administrative tasks under supervision.

The position requires a high school diploma or GED, two years of clerical experience, English proficiency, and the ability to type and manage routine office duties.

Qualifications

• High school diploma or GED required.
• Two years of clerical experience.
• Ability to read, write, speak and understand English.
• Education/experience equivalency considered on a year-for-year basis.

Responsibilities

• Greet the public, assist with interment and eligibility questions, schedule services and handle miscellaneous requests.
• Answer and screen calls, direct inquiries to appropriate staff, and perform routine phone system maintenance.
• Prepare office meeting agendas and minutes, coordinate video conferences, and arrange appointments for Director, AAs, and Foreman.
• Process customer payments, issue receipts, and prepare deposits per policy.
• Maintain cemetery forms, publications, and web content; perform word processing and data management.

Skills

Customer service

Clerical experience

English proficiency

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Washington State Department of Veterans Affairs (WDVA) seeks an Office Assistant 3 at the WDVA Cemetery in Medical Lake, WA. This full-time role supports cemetery operations, greets the public, answers inquiries, schedules services, and handles various administrative tasks under supervision.

The position requires a high school diploma or GED, two years of clerical experience, English proficiency, and the ability to type and manage routine office duties.