Cemetery Office Assistant: Service, Scheduling & Admin Support

US DEPT. OF VETERANS AFFAIRS; Medical Lake (WA); On-site; USD 32,000 - 52,000; Full time

Job summary

Washington State Department of Veterans Affairs (WDVA) in Medical Lake is seeking a full-time Office Assistant 3 to support cemetery operations and provide administrative services. The role involves greeting the public, handling inquiries, scheduling services, and maintaining office tasks with attention to accuracy and confidentiality.

Under supervision of the Administrative Assistant 5 and Director, you will contribute to interment processes, document management and daily office coordination.

Qualifications

• High school diploma or GED required.
• Two years of clerical experience preferred.
• English reading, writing and speaking proficiency required.
• Experience with Microsoft Office suite preferred.

Responsibilities

• Greet the public and assist with interment and eligibility questions.
• Schedule services and handle miscellaneous requests for assistance.
• Answer and screen phone calls and direct inquiries to the appropriate staff.
• Process mail and prepare correspondence; maintain files and records.
• Prepare meeting agendas/minutes and coordinate video conferences.
• Maintain cemetery forms, publications and web content.
• Perform basic word processing and data entry tasks.

Skills

Communication skills

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

Washington State Department of Veterans Affairs (WDVA) in Medical Lake is seeking a full-time Office Assistant 3 to support cemetery operations and provide administrative services. The role involves greeting the public, handling inquiries, scheduling services, and maintaining office tasks with attention to accuracy and confidentiality.

Under supervision of the Administrative Assistant 5 and Director, you will contribute to interment processes, document management and daily office coordination.