Veterans Care Navigator

Universal Health Services; Savannah (GA); On-site; USD 52,000 - 75,000; Full time

Job summary

Universal Health Services is seeking a Case Manager to coordinate admissions and after-care for service members, veterans, and dependents. You will work from an individualized treatment plan, linking patients to military and community resources to promote independence and well-being.

You will collaborate with clinicians and bases, ensure timely communications, and document follow-up actions to support discharge planning and ongoing care across behavioral health and social work resources.

Qualifications

• Bachelor’s level degree in Human Services with at least two years’ experience in healthcare.
• Focus on new lead generation, quality referral source development, as well as maintenance of current accounts.
• Extensive knowledge of military culture; ability to work with minimal supervision.
• Sound judgment based on ethical principles; strong reading, written and verbal communication.
• Ability to read, analyze, and interpret professional information, data, marketing trends and policy.
• Valid state driver’s license with endorsement.

Responsibilities

• Coordinate admissions and after-care needs based on clinicians' recommendations and patient goals.
• Familiarize with community and military resources and link via referrals to support networks.
• Ensure timely communication with military bases and referral sources.
• Process documents for admission to and discharge from the Military program.
• Annotate follow-up appointments on discharge instructions.
• Collaborate with clinicians and community agencies to link patients to continuing care resources.
• Advocate for patients as a member of a multi-disciplinary treatment team.

Skills

Lead generation

Referral source development

Account maintenance

Military culture knowledge

Communication skills

Reading & interpreting information

Collaboration

Problem solving

Education

Bachelor's degree in Human Services

Job description

Universal Health Services is seeking a Case Manager to coordinate admissions and after-care for service members, veterans, and dependents. You will work from an individualized treatment plan, linking patients to military and community resources to promote independence and well-being.

You will collaborate with clinicians and bases, ensure timely communications, and document follow-up actions to support discharge planning and ongoing care across behavioral health and social work resources.