Veterans Benefits Navigator

Western Governors University

Oregon

Hybrid

USD 31,000 - 45,000

Full time

6 days ago

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Benefits offered by this job

Bonuses

Medical, dental, vision

Wellbeing program

Tuition discount

Flexible paid time off

11 paid holidays

Parental leave

Job summary

Western Governors University is seeking a Military and Veterans Benefits Specialist to administer and coordinate military-related benefits for students. You will manage attendance certifications, eligibility checks, and liaise with VA and other military entities to resolve questions and issues.

Applicants should have a High School diploma or equivalent and at least 2 years of experience in financial aid or a similar customer service field. Travel up to 20% may be required.

Qualifications

Well organized and detail oriented.
Experience in financial aid or customer service.
Knowledge of VA benefits programs a plus.

Responsibilities

Administer and coordinate military-related benefit programs.
Prepare and distribute information to students about benefits.
Submit attendance certifications for new and continuing students.
Check eligibility and update entitlement records.
Liaise with VA and other military entities to resolve issues.
Maintain confidential files and ensure timely payments.

Skills

Well organized

Attention to detail

Public relations

Communication

Customer service

Education

High School diploma or equivalent

2 years of experience in financial aid or customer service

Equivalent experience substituting for education

Tools

Banner system

Job description

Applicants should have a High School diploma or equivalent and at least 2 years of experience in financial aid or a similar customer service field. Travel up to 20% may be required.

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