Veterans Benefits Advocate — Field Services Rep I

U.S. Department of Veterans Affairs; Oklahoma; On-site; USD 43,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs in Muskogee, OK seeks a Veterans Affairs Field Services Representative I. The position supports the Claims & Benefits Division, serving veterans and their families in benefits coordination and advocacy within a defined geographic area.

The role emphasizes case management, coordination with agencies, and representation before decision review officers and boards. Location is Muskogee with a full-time schedule and standard federal benefits.

Responsibilities

• Interviews veterans and families assessing needs and eligibility for benefits and services.
• Performs case management throughout assessment, reports, claims, appeals, and coordination of resources.
• Reviews decisions and assists with appeals and waivers, ensuring proper documentation and processes.

Job description

U.S. Department of Veterans Affairs in Muskogee, OK seeks a Veterans Affairs Field Services Representative I. The position supports the Claims & Benefits Division, serving veterans and their families in benefits coordination and advocacy within a defined geographic area.

The role emphasizes case management, coordination with agencies, and representation before decision review officers and boards. Location is Muskogee with a full-time schedule and standard federal benefits.