Veterans Benefits Advocate

State of North Carolina; Winston-Salem (NC); On-site; USD 41,000 - 72,000; Full time

Job summary

State of North Carolina, Department of Military and Veterans Affairs, is seeking a Veterans Services Officer for the Winston-Salem Service Center in Forsyth County. The role focuses on compiling and presenting veteran benefit claims, liaising with VA and CVSO teams.

Responsibilities include determining client needs, coordinating with colleagues, and guiding claims through the benefits process. Travel within counties is required; a bachelor's degree and relevant experience are required.

Qualifications

• Documented experience gathering supporting documentary evidence and presenting claims.
• Documented experience with State and Federal laws, rules and regulations pertaining to veteran’s services.
• Interviewing skills to assess needs and guide action.

Responsibilities

• Assist and coordinate with other Veterans Service Officers and CVSO’s.
• File claims and present briefs before the Board of Veterans Appeals.
• Coordinate activities between the VA and the State Division of Veterans Affairs.

Skills

Documentation gathering

Legal/regulatory knowledge

Interviewing skills

Team leadership

Microsoft Office

Education

Bachelor’s degree + 2 years in veterans’ services or related work

Tools

Microsoft Office

Job description

State of North Carolina, Department of Military and Veterans Affairs, is seeking a Veterans Services Officer for the Winston-Salem Service Center in Forsyth County. The role focuses on compiling and presenting veteran benefit claims, liaising with VA and CVSO teams.

Responsibilities include determining client needs, coordinating with colleagues, and guiding claims through the benefits process. Travel within counties is required; a bachelor's degree and relevant experience are required.