Veteran Customer Success Intern — Remote

Oracle; Colorado Springs (CO); Hybrid; USD 38,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with match

Paid time off

Paid holidays

Job summary

Oracle is seeking a Support Renewal Representative in Colorado Springs, emphasizing support for US Veterans and Military Spouses. The role involves customer liaison work related to Premier Support Services and requires excellent customer service skills and organizational capabilities.

Interns can expect a competitive hourly wage ranging from $18.17 to $34.62. Applicants should be prepared to work full-time hours and possess a knowledge of Microsoft Office.

Qualifications

• US Veteran transitioning from active service or Military Spouse new to corporate experience preferred.
• 2 years proven experience preferred.
• Must have stable internet or the ability to work from the office.

Responsibilities

• Answer customer calls and emails about support renewals.
• Educate customers on business practices and contractual implications.
• Manage customer connections for renewals.
• Forecast business targets in assigned accounts.

Skills

Excellent customer service skills

Strong attention to detail

Organizational skills

Analytical skills

Strong problem‑solving skills

Leadership skills

Education

BA/BS degree

Tools

Microsoft Office

Job description

Oracle is seeking a Support Renewal Representative in Colorado Springs, emphasizing support for US Veterans and Military Spouses. The role involves customer liaison work related to Premier Support Services and requires excellent customer service skills and organizational capabilities.

Interns can expect a competitive hourly wage ranging from $18.17 to $34.62. Applicants should be prepared to work full-time hours and possess a knowledge of Microsoft Office.