Veteran Care Navigator & Nurse Case Manager

ISHE; Boise (ID); On-site; USD 85,000 - 110,000; Full time

Job summary

The VA Boise Health Care System seeks a Community Care Coordinator Registered Nurse to ensure timely, high-quality care for Veterans across VA and community providers. You will triage referrals, develop care plans, review clinical records, and track care through completion, applying expert nursing judgment and advocating for patients.

You will lead interdisciplinary collaboration, support evidence-based quality improvement, and manage care coordination for complex cases across the care continuum.

Qualifications

• Active U.S. nursing license or equivalent and eligibility for state licensure.
• Proficiency in English for direct patient care as required by VA.
• Knowledge of VA nursing practice standards and quality improvement.

Responsibilities

• Coordinate timely, high-quality care for Veterans across VA and community providers.
• Triage referrals, develop care plans, review clinical records, and track care to completion.
• Advocate for patients, lead interdisciplinary collaboration, and drive evidence-based quality improvement.
• Direct coordination for complex care needs and ensure continuity across internal and community services.

Skills

English language proficiency

Education

Graduate of a school of professional nursing

Current, full, active, and unrestricted RN licensure in a U.S. state

State nursing licensure for Washington/ID area optional bridge pathway

ACEN/CCNE accreditation awareness

Foreign nursing education equivalency validation when applicable

Nurse I/II/III education and progression knowledge (VA-specific)

Job description

The VA Boise Health Care System seeks a Community Care Coordinator Registered Nurse to ensure timely, high-quality care for Veterans across VA and community providers. You will triage referrals, develop care plans, review clinical records, and track care through completion, applying expert nursing judgment and advocating for patients.

You will lead interdisciplinary collaboration, support evidence-based quality improvement, and manage care coordination for complex cases across the care continuum.