Vessel Network Engineer & IT Support (Level 2)

Manson Construction Co.; Long Beach (CA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Manson Construction Co. is seeking an IT Network Support Engineer – II to design, implement, and support vessel networks and shoreside IT systems. The role balances network engineering duties with hands-on helpdesk support for both vessels and office staff.

The ideal candidate will manage network lifecycle, security controls, and incident response while collaborating with OT teams and uplink providers to ensure continuous production uptime across vessels and job sites.

Qualifikationen

• AA Degree or 5+ years related experience required.
• Cisco CCNA Routing & Switching certification is required.
• Fortinet NSE 4 certification preferred; must obtain within 12 months.
• Knowledge of LAN/WLAN, WAN technologies including VPNs.
• TCP/IP, DNS, DHCP fundamentals essential.

Aufgaben

• Design, implement, and maintain vessel network architecture (physical and logical).
• Ensure reliable vessel connectivity by coordinating with uplink providers.
• Manage network lifecycle including hardware upgrades and replacements.
• Deploy firmware/software updates to vessel infrastructure.
• Implement and enforce network security controls and access management.
• Monitor network performance and conduct security reviews.
• Maintain accurate network documentation and asset inventories.
• Troubleshoot network issues and provide Tier 1/2 user support.
• Provide on-call support and rapid response for network changes.
• Triaging, prioritizing, and elevating issues to resolution.
• Support users in low/intermittent connectivity environments.
• Contribute to knowledge base documentation to reduce recurring issues.

Kenntnisse

Network fundamentals

Active Directory

Cybersecurity awareness

Documentation & ticketing

Communicate to non-technical users

Ausbildung

AA Degree or 5 years related experience

Cisco CCNA Certification (Routing & Switching)

Fortinet NSE 4 Certification (preferred; must obtain within 12 months)

Tools

ShoreTel

LAN/WLAN technologies

Jobbeschreibung

Manson Construction Co. is seeking an IT Network Support Engineer – II to design, implement, and support vessel networks and shoreside IT systems. The role balances network engineering duties with hands-on helpdesk support for both vessels and office staff.

The ideal candidate will manage network lifecycle, security controls, and incident response while collaborating with OT teams and uplink providers to ensure continuous production uptime across vessels and job sites.