Vertical Sales Engineer II, Spectrum Business

SPECTRUM Careers; Honolulu (HI); On-site; USD 83,000 - 163,000; Full time

Benefits offered by this job

Comprehensive benefits

Commission-based incentives

Job summary

Spectrum is seeking a Vertical Sales Engineer II to partner with sales teams and customers, delivering strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. You will design complex solutions and guide implementations for mid-market clients (25–500 employees).

You will support pricing, provide technical guidance, and train Account Executives while staying current on Spectrum Business products and industry trends.

Qualifications

• Bachelor’s degree in IT or equivalent training, education and experience.
• 5+ years of sales engineering and networking experience in the telecom or service provider industry.
• Strong knowledge of Ethernet, MPLS, VPNs, firewalls and data security concepts.

Responsibilities

• Communicate with clients and sales teams to assess network environments and requirements, delivering tailored proposals.
• Design complex voice and data network solutions with topologies and specs.
• Prepare pre-sale designs and collaborate with Engineering for costing and review.

Skills

Networking expertise

VoIP knowledge

Routing protocols (BGP/OSPF)

TCP/IP fundamentals

Voice networking (VoIP)

Customer engagement

MS Visio / Office

Education

Bachelor’s degree in IT

Tools

MS Visio

MS Project

MS Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on designing advanced network solutions for clients in specialized vertical markets? As a Vertical Sales Engineer II at Spectrum, you will partner with sales teams and customers to deliver strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. Your expertise will drive successful implementations and position Spectrum as the technology provider of choice for mid-market organizations.

How You Will Make an Impact

• Communicate directly with clients and sales teams to assess network environments, business requirements and technical needs, delivering tailored solutions and strategic proposals
• Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
• Prepare pre-sale conceptual designs and collaborate with Engineering and Operations for solution review, approval and costing
• Compile project cost elements and work on solution pricing, submitting IRR analyses to Finance for approval
• Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
• Support Sales Engineer I with complex voice and data network solutions, providing technical guidance and assistance
• Present technical proposals on Spectrum Business products, guiding customers through integration and implementation
• Act as a liaison between customers, sales teams and various internal departments, conducting site surveys to ensure successful installations
• Provide post-sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials
• Deliver technical training to Account Executives, Account Managers and Sales Support personnel and assist in the development and launch of new products
• Maintain and strive to improve knowledge of Spectrum Business products, industry trends and emerging technologies

Working Conditions

• Office environment
• Travel Required

What You Will Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree with a concentration in IT or equivalent training, education and experience

Experience

• 5+ years of sales engineering and networking experience in the telecom or service provider industry

Skills

• Read, write, speak and understand English
• Work closely with sales executives and proven knowledge of the sales cycle
• Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
• Extensive understanding of industry networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
• Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
• Voice networking expertise, focusing on VoIP, signaling protocols, PBX and strong knowledge of converged multimedia applications
• Experience with routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
• Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
• Proven track record of developing long-term relationships with key decision makers in large enterprises
• Proficiency in MS Visio, Word, Excel, PowerPoint, MS Project Presentation and proposal design skills
• Valid driver’s license, satisfactory driving record and auto insurance coverage

Preferred Qualifications

Education

• CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $83,200.00 and $163,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $30,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.