Verizon Customer Service Representative

Morph Management, Inc; Woburn (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Morph Management is seeking a Verizon Customer Service Representative to excel in customer engagement within the telecommunications field. This role involves understanding customer needs, promoting Verizon products, and delivering exceptional service that builds loyalty. With opportunities for professional growth and earnings tied to performance, join a team that values collaboration and innovation.

Benefits

Unlimited earning potential

Weekly paychecks

Professional development opportunities

Collaborative work environment

Qualifications

• Strong communication skills and ability to build rapport.
• Proactive and customer service-driven mindset.
• Enthusiasm for sales and meeting goals.

Responsibilities

• Engage with customers to understand their telecommunication needs.
• Provide quick solutions to customer inquiries.
• Track and manage customer accounts for satisfaction.

Skills

Communication Skills

Problem-Solving

Job description

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About Us

At

About Us

At Morph Management, we're redefining what connecting customers with cutting-edge telecommunications solutions means. We partner with telecommunications leader Verizon, to deliver unparalleled customer service experiences, emphasizing innovation, trust, and results. If you're passionate about sales, providing exceptional customer service, and thriving in a fast-paced, dynamic telecommunications environment, this is your opportunity to shine!

What We Offer

• The chance to represent Verizon and help customers stay connected with world-class telecommunications solutions
• A collaborative and inclusive work environment where your ideas and contributions are valued
• Unlimited earning potential with uncapped commissions and competitive incentives in sales
• Weekly paychecks that reward your hard work and dedication
• Professional development opportunities designed to elevate your career in sales, customer service, and telecommunications
• A culture of excellence where integrity, growth, and teamwork come first
  
  

Your Role

Responsibilities

As a Verizon Customer Service Representative, you'll be the face of one of the most trusted names in telecommunications, ensuring every customer interaction leaves a lasting impression. Some of your key responsibilities include:

• Engage with customers in a friendly and professional manner to understand their telecommunication needs and recommend Verizon's top-tier products and services
• Solve problems on the spot by providing quick and effective solutions to customer service inquiries and technical issues
• Promote Verizon's offerings with confidence, converting customer service conversations into sales opportunities
• Build lasting relationships by delivering personalized service that encourages customer loyalty
• Track and manage customer accounts to ensure satisfaction and retention
• Stay informed about Verizon's latest telecommunications technology, services, and promotions to offer the best customer service
  
  

Qualifications

• Previous customer service or sales experience is a plus but not required
• Strong communication skills and the ability to build rapport with a diverse customer base
• A proactive and customer service solution-driven mindset with problem-solving skills that stand out
• Enthusiasm for sales and a drive to meet and exceed goals
• Flexible availability and reliable transportation to work in a fast-paced telecommunications environment
  
  

At Morph Management, we don't just connect customers to innovative Verizon solutions-we empower you to build a rewarding career in the ever-evolving telecommunications industry. Step into a role where your skills and ambitions align with unparalleled opportunities for growth, impact, and success.

Required

Preferred

Job Industries

• Other

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Marketing Services

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