Veritas eDiscovery Platform Engineer — Senior

CGS Federal (Contact Government Services); New York (NY); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

CGS Federal (Contact Government Services) in New York, NY is seeking a Senior Veritas eDiscovery Platform (eDP) Engineer to join our Legal team and support the Veritas eDiscovery Platform across Windows servers.

The role requires configurations, monitoring, maintenance, and incident response, with collaboration across OGC and FBI divisions. CGS offers growth opportunities and a comprehensive benefits package.

Responsibilities

• Participate in teleconferences or technical meetings to review, educate, and support program objectives.
• Perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.
• Record configurations change requests through the established change control board.
• Process storage requests, migrations and decommission tasks.
• Monitor failed system components and coordinate logistics, vendor support, and site support as needed.
• Respond to monitoring alerts and warnings with prompt corrective actions and escalations.
• Complete all scheduled maintenance in accordance with established policies and procedures.
• Prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance.
• Manage technology in remote environments.
• Review and process tickets related to supported systems according to SLAs.
• Provide initial response, Level 1 and Level 2 escalation for outages.
• Schedule maintenance actions in a timely manner.
• Create Power Shell and VBS scripts as needed to automate routine maintenance tasks.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems.
• Review system and application logs to verify completion of scheduled jobs such as backups.
• Apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications.
• Configure / add new services as necessary.
• Facilitate the migration of the system implementation into cloud infrastructures.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project.

Job description

CGS Federal (Contact Government Services) in New York, NY is seeking a Senior Veritas eDiscovery Platform (eDP) Engineer to join our Legal team and support the Veritas eDiscovery Platform across Windows servers.

The role requires configurations, monitoring, maintenance, and incident response, with collaboration across OGC and FBI divisions. CGS offers growth opportunities and a comprehensive benefits package.