Loan Sales Specialist

OneMain Financial; Pikeville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life's expenses. The role rewards performance in a competitive environment with opportunities for professional development and advancement.

Responsibilities include multitasking across loan processes, meeting branch goals, and providing excellent customer service via phone, email, chat, and in-house systems.

Qualifications

• Sales experience preferred in a customer-facing role.
• Bilingual Spanish speaking is a plus.
• Customer service experience helps in handling inquiries and loan processes.

Responsibilities

• Multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through empathy and encouragement, delivering results related to branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process and lifecycle.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans and terms.

Skills

Sales experience

Bilingual Spanish

Customer service

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife's expenses.In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This roleprovides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment.LoanSales Specialistsenjoy competitive compensation that recognizesboth individual achievements and team success, all while growing their career.

In the Role

Effectively multitask and adapt to the dynamic demands of the role, ensuringtimelyand efficient service

Exceed customer expectations through ease,empathyand encouragement, deliveringresults related to individual and branch goals

Develop newconnections andmaintainonesby engagingcustomers throughout the loan process and life cycle, presenting tailored solutions based on customer needs

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations

Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems

Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude

Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options

**Requirements:**

High SchoolDiplomaorGED

Preferred:

Sales, Collections or Customer Service experience

Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10% share discount)

Tuition reimbursement

Paid time off (15 days' vacation per year, prorated based on start date)

Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)

11 Paid holidays (4 floating holidays, prorated based on start date)

Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.

At every level,we'recommitted to an inclusive culture, careerdevelopmentandimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There'snever been a better time to shine withOneMain.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.