Verification Specialist

Professional Alternatives; Dallas (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Professional Alternatives in Dallas is seeking a meticulous Verification Specialist to support our lending operations. You will review loan documentation, audit files for accuracy, and verify customer information to ensure compliance with company policies and lending requirements.

The role requires strong organizational skills and the ability to communicate effectively with Credit Officers, internal teams, and customers while maintaining confidentiality of financial information.

Qualifications

• High School Diploma or equivalent required.
• Experience in loan processing, verification, or related banking role preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize workload in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication; team-oriented.
• Proficiency with computer systems and data entry.

Responsibilities

• Review, validate, and prepare all documentation to complete loan applications accurately.
• Verify customer information and supporting documentation using manual and automated processes.
• Perform data entry, retrieval, and auditing to ensure loan file accuracy.
• Verify information on loan applications and contracts, identify discrepancies, resolve issues.
• Communicate with Credit Officers regarding documentation concerns or discrepancies.
• Conduct customer and employment verifications as required.
• Handle incoming/outgoing calls professionally while delivering excellent service.
• Ensure loan documentation complies with company policies and regulatory requirements.
• Maintain records throughout the loan review process.
• Assist with special projects and additional duties as assigned.

Skills

Attention to detail

Organizational skills

Time management

Prioritization

Analytical thinking

Verbal communication

Written communication

Teamwork

Data entry

Confidentiality

Customer service

Education

High School Diploma or equivalent

Job description

Job ID#: 41610

We are seeking a detail-oriented Verification Specialist to join our lending operations team. This position is responsible for reviewing and verifying loan documentation, auditing files for accuracy and completeness, and researching customer information to ensure compliance with company policies and lending requirements. The ideal candidate will possess strong organizational skills, excellent attention to detail, and the ability to communicate effectively with both internal teams and customers.

Key Responsibilities

• Review, validate, and prepare all documentation required to complete loan applications in a timely and accurate manner.
• Utilize both manual and automated processes to verify customer information and supporting documentation.
• Perform data entry, data retrieval, and auditing functions to ensure the accuracy and completeness of loan files.
• Verify information provided on loan applications and contract packages, identifying discrepancies and resolving issues as needed.
• Communicate directly with Credit Officers regarding documentation concerns, missing information, or application discrepancies.
• Conduct customer and employment verifications as required.
• Manage incoming and outgoing phone calls professionally while providing exceptional customer service.
• Ensure all loan documentation complies with company policies and regulatory requirements.
• Maintain accurate records and documentation throughout the loan review process.
• Assist with special projects and perform additional duties as assigned.

Qualifications

Education

• High School Diploma or equivalent required.

Experience

• Previous experience in loan processing, loan verification, lending operations, banking, finance, or a related administrative role preferred.

Skills & Abilities

• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Effective verbal and written communication skills.
• Team-oriented mindset with the ability to collaborate across departments.
• Proficiency with computer systems, data entry, and keyboarding skills.
• Ability to maintain confidentiality and handle sensitive financial information professionally.
• Strong work ethic and commitment to quality customer service.