Verbatim Hearing Reporter – Admin Support (Training)

Business-Support-Services-of-Sale; Memphis (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Business Support Services is seeking a Verbatim Hearing Reporter (VHR) to provide verbatim reporting for Social Security disability hearings for the Office of Hearings Operations (OHO). This on-site role supports timely access to equipment, software, and files to ensure hearings start on time.

The ideal candidate will have a High School Diploma, strong grammar and attention to detail, and be able to follow complex instructions.

Qualifications

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer.
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
• Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
• Must be punctual & trustworthy.
• Must have reliable transportation.
• Must type 40 adjusted WPM.
• Must be self-motivated and self-managed.
• Legal or medical terminology (helpful but not mandatory).
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Responsibilities

• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Skills

40 WPM typing

Attention to detail

Confidentiality

Punctuality

Self-motivated

Self-managed

Professionalism

Ability to follow instructions

Education

High School Diploma or equivalent

Tools

Adobe

MS Teams

Excel

Job description

Business Support Services is seeking a Verbatim Hearing Reporter (VHR) to provide verbatim reporting for Social Security disability hearings for the Office of Hearings Operations (OHO). This on-site role supports timely access to equipment, software, and files to ensure hearings start on time.

The ideal candidate will have a High School Diploma, strong grammar and attention to detail, and be able to follow complex instructions.