Admin Assistant/Hearing Reporter

Business Support Services of Salem; Mobile (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

Business Support Services of Salem is looking for a Verbatim Hearing Reporter in Mobile, Alabama. This role involves providing accurate reporting of Social Security disability hearings. Responsibilities include preparing transcripts, ensuring timely access to necessary equipment, and managing documentation.

Candidates must possess a high school diploma and have strong skills in English grammar, Adobe, and Excel. Training is provided, encouraging applicants even without previous experience.

Qualifications

• Demonstrates confidentiality and maintains professional demeanor.
• Self-motivated and able to manage own tasks.
• Ability to organize and maintain accurate files and records.

Responsibilities

• Provide verbatim reporting of Social Security disability hearings.
• Ensure proper recording of hearings.
• Prepare and submit PDF files summarizing hearings.
• Gather and distribute exhibits during the hearings.

Skills

Knowledge of English grammar, punctuation and spelling

Knowledge of Adobe, MS Teams and Excel

Ability to operate a desktop computer

Strong attention to detail

Ability to follow verbal and written instructions

Professionalism and capacity to foster relationships

Typing speed of 40 adjusted WPM

Reliable transportation

Education

High School Diploma or equivalent

Tools

Adobe

MS Teams

Excel

Job description

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).

Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR)

• The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Knowledge, Skills, and Abilities

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer.
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• The candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
• Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
• Must be punctual and trustworthy.
• Must have reliable transportation.
• Must type 40 adjusted WPM.
• Must be self‑motivated and self‑managed.
• Legal or medical terminology (helpful but not mandatory).
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Training is provided, previous VHR or legal experience is not necessary.