Venue Technology Assistant - Coca-Cola Amphitheater

Legends Hospitality, LLC; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

Legends Hospitality, LLC is seeking a dedicated support technician to assist with point-of-sale system management. You will provide level 1 & 2 support, implement improvements, and ensure all systems operate efficiently during events.

Candidates should have strong analytical and communication skills, adaptability to changes, and the capability to walk long distances and lift heavy equipment. Microsoft application proficiency is essential for this role.

Qualifications

• Solid analytical and problem-solving skills with effective organizational abilities.
• Strong verbal and written communication skills necessary for relationship building.
• Adaptability to changing environments immediately is essential.
• Ability to be on feet and walk long distances, and lift at least 50 lbs.

Responsibilities

• Provide level 1 & 2 support for point-of-sale system problems.
• Implement improvements to enhance operational areas.
• Conduct venue walk-throughs for system operational checks.
• Replace defective hardware during events.
• Diagnose software, firmware, and hardware errors.

Skills

Analytical skills

Problem-solving skills

Verbal communication

Written communication

Tools

Microsoft applications

Job description

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals, including professional sports, collegiate, attractions, entertainment, international, and conventions. Our intellectual property is our people. It is our expertise that makes up Legends Global. We know what it is like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Provide level 1 & 2 support to all point-of-sale system problems and escalates when necessary.
• Initiate and implement improvements to areas of responsibility.
• Conduct venue walk-throughs to ensure all systems are operational prior to and during all events.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware errors and breakage.
• Maintain a thorough knowledge of the organization and adhere to all standards and practices.

Qualifications

• Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks efficiently and in a timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders.
• Must be able to adapt to environment changes immediately.
• Highly effective oral presentation and written communication skills.
• Working knowledge of Microsoft applications, including operating system and office systems.
• Ability to be on feet and walk long distances.
• Ability to lift at least 50 lbs.
• Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job-specific safety training.

Equal Opportunity Employer

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.