Venue Tech - Live-Play Maintenance & Repairs

Level99 Entertainment; Natick (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Level99 is seeking a Venue Tech in Natick, MA to keep every Challenge and gameplay system running at a best-in-class level. You will own inspections, preventative maintenance, repair, and troubleshooting across the Venue, serving as the first responder for facility maintenance during live operations.

If you enjoy solving problems with your hands, taking pride in getting details right, and want to work on something no other venue has, this role is for you.

Qualifications

• Ability to work a flexible schedule including nights, weekends, and holidays.
• Safe and competent use of common hand and power tools.
• Ability to triage and prioritize issues based on safety and urgency.
• Ability to stand, walk long hours, and lift up to 50 lbs.
• Strong verbal and written communication in a team environment.
• A positive, energetic attitude.

Responsibilities

• Complete weekly inspections on every Challenge across mechanical, electrical, structural and safety elements
• Own first-response troubleshooting and repair when a Challenge or gameplay system fails during live operations, resolving what you can and escalating what you can't
• Uphold hospitality and show standards in Guest-facing areas while performing visible work
• Perform preventative maintenance including touch-up painting, tightening hardware, cleaning components, and inspecting wear points
• Serve as first response for general facility and Venue maintenance, resolving what you can and escalating what you can't
• Document all work in MaintainX and communicate closures, reopenings, and operational impacts in real time internally and with cross-functional teams.

Skills

Flexible schedule

Hand tools

Power tools

Safety awareness

Communication skills

Team player

Physical stamina

Education

Bachelor's degree in Production/Design/Theatre Tech/Engineering

Tools

Electrical troubleshooting

AV systems

PLC

Networking

Job description

Level99 is seeking a Venue Tech in Natick, MA to keep every Challenge and gameplay system running at a best-in-class level. You will own inspections, preventative maintenance, repair, and troubleshooting across the Venue, serving as the first responder for facility maintenance during live operations.

If you enjoy solving problems with your hands, taking pride in getting details right, and want to work on something no other venue has, this role is for you.