Venue Security Specialist — Part-Time

Frank Productions, LLC; Columbia Township (MO); On-site; USD 23,000 - 32,000; Part time

Job summary

Frank Productions, LLC is seeking a part-time Security team member to help maintain a safe, secure, and welcoming environment at the Blue Note and Rose Music Hall venues in Columbia, MO.

Starting at $20 per hour, the role includes monitoring ingress/egress, coordinating with staff, and following Emergency Action Plans and SOPs. Background check is required, and you should be comfortable working in a busy, high-noise venue.

Qualifications

• Background check required
• Applicable customer service skills working with a diverse set of customers
• Ability to work independently and solve problems using sound decision‑making skills
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software
• Ability to communicate effectively in a team environment that includes in‑person collaboration, group communications, and instant messaging
• Ability to handle difficult situations and sensitive information with care and professionalism
• Professional and friendly demeanor
• Committed to learning, and fostering an environment of diversity, equity, and inclusion

Responsibilities

• Maintain a safe, secure, and welcoming environment for staff and patrons
• Ensure safe and efficient ingress and egress into the venue
• Identify any issues or threats within the venue and report concerns to venue management
• Respond to security and safety needs in a timely manner
• Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
• Assist with opening and closing tasks of the relevant building
• Follow company protocol for the relevant building as communicated by venue management
• All other duties as assigned

Skills

Customer service

Problem solving

Team communication

Decision making

Professionalism

Diversity & inclusion

Tools

MS Office

Ticketing software

Company software

Job description

Frank Productions, LLC is seeking a part-time Security team member to help maintain a safe, secure, and welcoming environment at the Blue Note and Rose Music Hall venues in Columbia, MO.

Starting at $20 per hour, the role includes monitoring ingress/egress, coordinating with staff, and following Emergency Action Plans and SOPs. Background check is required, and you should be comfortable working in a busy, high-noise venue.