Venue Host Alibi - Aria

MGM Resorts International; Las Vegas, Northern (NV, KY); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, food and beverage discounts

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional development & volunteerOp

Job summary

MGM Resorts International is seeking a Venue Host III in Las Vegas to deliver exceptional guest service at property night clubs and entertainment venues while driving revenue through relationship-building and networking.

The ideal candidate has a high school diploma or GED and 2+ years of customer service experience. The role requires varied shifts, including weekends/holidays, with comprehensive benefits and career development opportunities.

Qualifications

• Customer service experience preferred.
• Ability to work weekends and holidays.
• Knowledge of nightclub and entertainment functions preferred.

Responsibilities

• Market entertainment and nightclub events to potential guests and distribute information to hotel departments.
• Determine when to approve table comps based on performance and data.
• Monitor reservations and ensure VIP table details are complete in the system.
• Maintain knowledge of hours, menus, pricing, and venue availability; collaborate with marketing, sales, and operations to anticipate guest needs.
• Set bi-weekly sales goals considering occupancy, events, and competition to drive revenue.
• Work with venue hosts and management to implement practices that increase sales and revenue.
• Represent venues positively on and off property; communicate workload and strategy through daily/weekly recaps.
• Attend meetings and shifts; participate in team discussions to develop sales strategies and operations.

Skills

Customer service

Education

High School Diploma or GED

Job description

## Venue Host Alibi - AriaApply: Property - Aria: Full time: Posted Today: 279142Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International**Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.**THE JOB:** The Venue Host III will provide superior guest service to existing and potential guests at property night clubs and entertainment venues while generating revenue through effective networking and relationship building. All duties and responsibilities are to be performed in accordance with departmental and MGM Resorts International policies, procedures, and practices.**THE DAY-TO-DAY:*** Market company-related entertainment and night club events to potential guests, including upcoming venue openings and changes; distribute venue information to all assigned hotel and business departments in advance of all events and promotions* Determine when to approve table comps by evaluating night club performance, competition, etc.* Adhere to predetermined minimum sales requirements; regularly monitor table, ticket and guest list reservations; ensure all VIP table reservations are entered into the system with complete information, such as guest’s full name, cell number, and email address* Maintain full knowledge of operating hours, menu selections, pricing, and venue availability; collaborate with marketing, sales, and operations employees and management to anticipate guest needs prior to and during operating hours* Determine bi-weekly sales goals by evaluating factors affecting business levels, including but not limited to hotel occupancy, weather, competition, saturation of talent at other venues in town, special events, conventions etc.* Work closely with all venue hosts and management to develop and implement work practices and routines to increase sales and generate venue revenue* Represent the venues in a positive and professional manner both on and off property* Communicate effectively to direct supervisor thru daily and weekly recaps with regard to workload, schedule, marketing strategy, customer development, social media, events, requirements* Attend applicable meetings, pre-shifts, check-ins, outreach, promotions and mandated shifts; provide input in team meetings to develop new strategies for sales and applicable operations **THE IDEAL CANDIDATE:*** High School Diploma or GED* 2+ Years of Prior Relevant Experience (Customer service or related experience)* Work varied shifts, to include weekends and holidays* Knowledge of nightclub and entertainment functions preferred**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community