Venue Conversion & Operations Manager

San Jose Sharks; San Jose (CA); On-site; USD 68,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation

Medical/Dental/Vision

401K

Paid time off

Tickets to events

Discounts

Job summary

Sharks Sports and Entertainment, LLC in San Jose, CA is seeking a Manager of Conversion to oversee all event changeovers and rink operations at SAP Center. You will lead staff, manage equipment, and coordinate cross‑departmentally to deliver safe, efficient, and exceptional guest experiences across hockey games, concerts, and family shows.

The role demands strong leadership, strategic planning, and hands‑on operational expertise in a fast‑paced venue.

Qualifications

• Bachelor’s degree or equivalent experience in a relevant field.
• 8+ years in a related role or discipline.
• Proven ability to manage multiple projects and meet tight deadlines.
• Strong understanding of event conversion, ice operations, and venue equipment.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with scheduling, budgeting, and inventory management software.

Responsibilities

• Plan, direct, and oversee all event conversions, including hockey-to-concert and other transformations.
• Develop conversion schedules and staffing plans for timely turnarounds.
• Coordinate with Event Services, Engineering, and departments to align operational needs with event requirements.
• Recruit, train, schedule, and supervise conversion and rink operations staff.
• Implement safety and technical training programs to ensure OSHA compliance.
• Foster a team-oriented work culture with an emphasis on accountability and operational excellence.
• Manage operation, upkeep, and repair of conversion and rink equipment, including forklifts, staging, and dasher boards.
• Coordinate with Engineering to ensure preventive maintenance and timely repairs.
• Maintain accurate inventory of tools, equipment, and materials.
• Develop and manage departmental budgets, tracking labor and material costs.
• Prepare post-event reports and recommend process improvements to enhance efficiency.
• Ensure compliance with all relevant local, state, and federal regulations.

Skills

Leadership

Communication

Interpersonal skills

Scheduling

Budgeting

Inventory management

Staff training

Project management

Education

Bachelor’s degree in a relevant field

Tools

Scheduling software

Budgeting software

Inventory management software

Job description

Sharks Sports and Entertainment, LLC in San Jose, CA is seeking a Manager of Conversion to oversee all event changeovers and rink operations at SAP Center. You will lead staff, manage equipment, and coordinate cross‑departmentally to deliver safe, efficient, and exceptional guest experiences across hockey games, concerts, and family shows.

The role demands strong leadership, strategic planning, and hands‑on operational expertise in a fast‑paced venue.