Vendor Risk & Controls Analyst - Trust Operations

Edward Jones; St. Louis (MO); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Edward Jones is seeking a Vendor Risk Analyst to support Trust Operations by managing vendor risk, monitoring performance, and driving process improvements. The role requires strong analytical capabilities and experience in financial services risk management.

Ideal candidates will have a bachelor’s degree or equivalent experience and proficiency with Excel; Power BI and reporting are a plus. This position is based in the U.S.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 3+ years of financial services experience, including risk management and control evaluation.
• Experience managing vendor relationships and monitoring performance.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel; Power BI and operational reporting experience preferred.

Responsibilities

• Support daily Trust Operations activities with accuracy, efficiency, and compliance with regulatory and firm standards.
• Identify, assess, and mitigate operational, vendor, and third-party risks through oversight and risk management practices.
• Monitor vendor performance, service levels, and issue resolution to ensure quality outcomes.
• Collaborate with Risk, Compliance, internal stakeholders, and vendors to address process gaps, audits, and strengthen controls.
• Analyze and resolve complex operational issues and escalations.
• Lead process improvement and change management initiatives to enhance client experience and efficiency.
• Support new products, operational enhancements, and vendor transitions by evaluating impacts and implementing sustainable solutions.
• Leverage data, reporting, and performance metrics to identify trends and provide actionable business insights.
• Strong written and verbal communication skills with ability to collaborate across teams and with external partners.

Skills

Analytical skills

Risk management

Vendor management

Problem solving

Communication

Multi-tasking

Decision making

Education

Bachelor’s degree or equivalent experience

Tools

Power BI

Excel

Job description

Edward Jones is seeking a Vendor Risk Analyst to support Trust Operations by managing vendor risk, monitoring performance, and driving process improvements. The role requires strong analytical capabilities and experience in financial services risk management.

Ideal candidates will have a bachelor’s degree or equivalent experience and proficiency with Excel; Power BI and reporting are a plus. This position is based in the U.S.