Vendor Risk Analyst - Operations

Edward Jones; St. Louis (MO); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Edward Jones is seeking a Vendor Risk Analyst to support Trust Operations by managing vendor risk, monitoring performance, and driving process improvements. The role requires strong analytical capabilities and experience in financial services risk management.

Ideal candidates will have a bachelor’s degree or equivalent experience and proficiency with Excel; Power BI and reporting are a plus. This position is based in the U.S.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 3+ years of financial services experience, including risk management and control evaluation.
• Experience managing vendor relationships and monitoring performance.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel; Power BI and operational reporting experience preferred.

Responsibilities

• Support daily Trust Operations activities with accuracy, efficiency, and compliance with regulatory and firm standards.
• Identify, assess, and mitigate operational, vendor, and third-party risks through oversight and risk management practices.
• Monitor vendor performance, service levels, and issue resolution to ensure quality outcomes.
• Collaborate with Risk, Compliance, internal stakeholders, and vendors to address process gaps, audits, and strengthen controls.
• Analyze and resolve complex operational issues and escalations.
• Lead process improvement and change management initiatives to enhance client experience and efficiency.
• Support new products, operational enhancements, and vendor transitions by evaluating impacts and implementing sustainable solutions.
• Leverage data, reporting, and performance metrics to identify trends and provide actionable business insights.
• Strong written and verbal communication skills with ability to collaborate across teams and with external partners.

Skills

Analytical skills

Risk management

Vendor management

Problem solving

Communication

Multi-tasking

Decision making

Education

Bachelor’s degree or equivalent experience

Tools

Power BI

Excel

Job description

This job posting is anticipated to remain open for 30 days, from 15-Sep-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Trust Operations department supports the Edward Jones Trust Company by ensuring consistent, well controlled execution of trust and custody activities while managing operational, regulatory, financial, and third‑party risks to protect clients and enhance the client and branch experience.

The Vendor Risk Analyst will oversee vendor risk management, support Trust Operations, conduct risk assessments, monitor vendor performance, and provide risk reporting to leadership. This role requires strong analytical and process improvement skills to drive operational efficiency, strengthen controls, mitigate risk, and support scalable, client‑focused outcomes in a fast‑paced environment.

What You’ll Do

• Support daily Trust Operations activities while ensuring accuracy, efficiency, and compliance with regulatory and firm standards.
• Identify, assess, and mitigate operational, vendor, and third‑party risks through effective oversight and risk management practices.
• Monitor vendor performance, service levels, and issue resolution to ensure quality outcomes.
• Partner with Risk, Compliance, internal stakeholders, and vendors to address process gaps, support audits, and strengthen operational controls.
• Analyze and resolve complex operational issues, escalations, and business challenges.
• Lead process improvement and change management initiatives that enhance client experience, efficiency, and scalability.
• Support new products, operational enhancements, and vendor transitions by evaluating impacts and implementing sustainable solutions.
• Leverage data, reporting, and performance metrics to identify trends and provide actionable business insights.
• Bachelor’s degree or equivalent experience preferred.
• 3+ years of financial services experience, including risk management and control evaluation, preferred .
• Experience managing vendor relationships, monitoring performance, and resolving service issues.
• Strong analytical, problem‑solving, and decision‑making skills with the ability to independently resolve complex issues.
• Experience identifying, assessing, and mitigating vendor and operational risks.
• Ability to manage multiple priorities in a fast‑paced, changing environment.
• Strong written and verbal communication skills with the ability to collaborate across teams and with external partners.
• Proficiency in Microsoft Office, particularly Excel; Power BI and operational reporting experience preferred.

What could set you apart:

• Strong attention to detail with a track record of delivering accurate, high‑quality work.
• Self‑motivated and adaptable, with the ability to thrive in changing environments and navigate ambiguity.
• Proven ability to build collaborative relationships with internal teams and external vendors.
• Passion for process improvement, operational excellence, and delivering exceptional client outcomes.
• Strong ownership mindset with the ability to independently drive results and continuous improvement

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long‑term disability, basic life, and basic AD&D coverage. Short- and long‑term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax‑advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.