Vendor Relations Lead for Title & Escrow Operations

First American; Virginia (MN); On-site; USD 112,400 - 149,800; Full time

Job summary

First American's GO Title division seeks a Vendor Relationship Manager to develop and optimize a network of vendor providers that support title and escrow operations. You will coordinate vendor relationships, align capabilities with business priorities, and drive reliable support across the organization.

You will manage a portfolio of vendors, monitor performance, identify risks, and collaborate with internal teams to advance operational initiatives and vendor growth.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience with commercial title work as searcher/abstractor or examiner.

Responsibilities

• Manage key vendor relationships across an assigned portfolio.
• Develop and support vendor engagement strategies that align with business objectives.
• Build and maintain productive partnerships with vendors that provide specialized services to the organization.
• Assess vendor capabilities and ensure alignment with evolving business objectives.
• Maintain effective relationships with vendor contacts and internal stakeholders.
• Serve as a point of contact for vendor-related discussions, planning, and relationship management.
• Monitor the overall health, capacity, and effectiveness of the vendor network.
• Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations.
• Collaborate with internal teams and business leaders to support operational and strategic initiatives.
• Participate in customer-facing discussions when vendor input or subject matter expertise is needed.
• Support vendor growth and expansion initiatives.
• Perform other duties as assigned.

Skills

Negotiation

Stakeholder management

Written communication

Interpersonal skills

Self-motivated

Multitasking

Project focus

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

First American's GO Title division seeks a Vendor Relationship Manager to develop and optimize a network of vendor providers that support title and escrow operations. You will coordinate vendor relationships, align capabilities with business priorities, and drive reliable support across the organization.

You will manage a portfolio of vendors, monitor performance, identify risks, and collaborate with internal teams to advance operational initiatives and vendor growth.