Strategic Vendor Partnerships Manager

First American; Kentucky; On-site; USD 112,400 - 149,800; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Employee stock purchase plan

Job summary

First American is seeking a Vendor Relationship Manager to develop, manage, and optimize a network of vendor providers that support our title and escrow operations. You will interface with internal teams and leadership to align vendor capabilities with business priorities and risk controls.

You will oversee vendor engagement strategies, monitor performance, and drive continuous improvement while fostering productive partnerships that deliver reliable support for critical processes.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience with commercial title work as searcher/abstractor or examiner.

Responsibilities

• Manage key vendor relationships across an assigned portfolio of external service providers.
• Develop and support vendor engagement strategies that align with business objectives and service needs.
• Build and maintain productive partnerships with vendors that provide specialized services to the organization.
• Assess vendor capabilities and ensure alignment with evolving business objectives.
• Maintain effective relationships with vendor contacts and internal stakeholders.
• Serve as a point of contact for vendor-related discussions, planning, and relationship management.
• Monitor the overall health, capacity, and effectiveness of the vendor network.
• Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations.
• Collaborate with internal teams and business leaders to support operational and strategic initiatives.
• Participate in customer-facing discussions when vendor input or subject matter expertise is needed.
• Support vendor growth and expansion initiatives.
• Perform other duties as assigned.

Skills

Negotiation

Stakeholder management

Communication

Interpersonal skills

Multi-tasking

MS Word

MS Excel

PowerPoint

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

First American is seeking a Vendor Relationship Manager to develop, manage, and optimize a network of vendor providers that support our title and escrow operations. You will interface with internal teams and leadership to align vendor capabilities with business priorities and risk controls.

You will oversee vendor engagement strategies, monitor performance, and drive continuous improvement while fostering productive partnerships that deliver reliable support for critical processes.