Strategic Vendor Relations Lead

First American Financial Corporation; Georgia; On-site; USD 112,400 - 149,800; Full time

Job summary

First American is hiring a Vendor Relationship Manager to develop and optimize a network of vendor providers supporting our title and escrow operations. You will lead engagement, performance monitoring, risk identification, and continuous improvement to ensure reliable vendor support.

The role requires strong negotiation, communication, and stakeholder management skills, with 5+ years in commercial title work.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience with commercial title work as searcher/abstractor or examiner.
• Strong negotiation, influence and stakeholder management skills.
• Excellent written and verbal communication and interpersonal abilities.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Manage key vendor relationships across an assigned portfolio of external service providers.
• Develop and support vendor engagement strategies that align with business objectives and service needs.
• Build and maintain productive partnerships with vendors that provide specialized services to the organization.
• Assess vendor capabilities and ensure alignment with evolving business objectives.
• Maintain effective relationships with vendor contacts and internal stakeholders.
• Serve as a point of contact for vendor-related discussions, planning, and relationship management.
• Monitor the overall health, capacity, and effectiveness of the vendor network.
• Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations.
• Collaborate with internal teams and business leaders to support operational and strategic initiatives.
• Participate in customer-facing discussions when vendor input or subject matter expertise is needed.

Skills

Negotiation

Communication

Interpersonal skills

Self-starter

Task management

MS Office Proficiency

Education

Bachelor's degree or equivalent

Job description

First American is hiring a Vendor Relationship Manager to develop and optimize a network of vendor providers supporting our title and escrow operations. You will lead engagement, performance monitoring, risk identification, and continuous improvement to ensure reliable vendor support.

The role requires strong negotiation, communication, and stakeholder management skills, with 5+ years in commercial title work.