Vendor Performance Lead, Enterprise Partnerships

Humana, Inc.; Juneau (AK); Remote; USD 115,000 - 158,000; Full time

Job summary

Humana, Inc. is seeking a Program Lead for Enterprise Clinical Partnerships Performance Management.

This role drives performance across a portfolio of clinical vendor partnerships, delivering measurable value for members, providers, and Humana through data-driven oversight and governance. The position requires coordinating with Quality, Analytics, Strategy, and Vendor Management to optimize outcomes, ensure quality improvements, and advance Humana’s value-based care strategy.

Qualifications

• Bachelor's degree required.
• 7+ years in healthcare operations, strategy, performance management, consulting, quality improvement, vendor management or program management.
• 3+ years leading complex cross-functional initiatives.
• Experience using data and performance metrics to drive decisions.
• Knowledge of Medicare Advantage quality programs, Stars measures, and HEDIS.
• Ability to present to senior leadership.

Responsibilities

• Lead performance management activities across a portfolio of Enterprise Clinical Partnership programs and vendors.
• Develop and maintain program health scorecards, dashboards, executive reporting, and business reviews.
• Analyze Stars, HEDIS, quality metrics to identify opportunities and risks.
• Partner with stakeholders to define improvement initiatives and measurable outcomes.
• Facilitate vendor performance reviews and governance meetings.
• Translate performance challenges into structured analyses and actionable recommendations.
• Develop executive-ready presentations and strategic recommendations.
• Identify trends, risks, and growth opportunities across the ECP portfolio.

Skills

Strategic thinking

Cross-functional leadership

Performance management

Data-driven decision making

Executive communication

Education

Bachelor's Degree

Master's degree (Desirable) in Business Admin / Healthcare Admin / Public Health or related field

Tools

PowerPoint

Excel

Job description

Humana, Inc. is seeking a Program Lead for Enterprise Clinical Partnerships Performance Management.

This role drives performance across a portfolio of clinical vendor partnerships, delivering measurable value for members, providers, and Humana through data-driven oversight and governance. The position requires coordinating with Quality, Analytics, Strategy, and Vendor Management to optimize outcomes, ensure quality improvements, and advance Humana’s value-based care strategy.