Remote Vendor Performance Lead, Healthcare Partnerships

Humana; Richmond (VA); Remote; USD 115,000 - 158,000; Full time

Job summary

Humana, Inc. is seeking a Program Lead, ECP Performance Management to drive performance across enterprise clinical partnerships through governance, analytics, and cross-functional collaboration.

The role links internal teams with external clinical vendors to deliver measurable value for members, providers, and Humana. You will lead performance improvement initiatives, develop executive insights, and ensure alignment with Stars, HEDIS, quality improvement, and member experience priorities.

Qualifications

• Bachelor's degree required in a related field.
• 7+ years in healthcare ops, strategy, performance management or related fields.
• 3+ years leading cross-functional initiatives.
• Data-driven decision making and metrics experience.
• Knowledge of Medicare Advantage quality programs and HEDIS.
• Experience communicating complex findings to senior leadership.
• Experience developing scorecards, dashboards, and governance processes.
• Advanced PowerPoint and Excel skills.

Responsibilities

• Lead performance management across Enterprise Clinical Partnership programs and vendors.
• Develop and maintain program health scorecards, dashboards, and executive reporting.
• Analyze Stars, HEDIS, quality metrics to identify opportunities and risks.
• Define improvement initiatives with stakeholders and measurable outcomes.
• Facilitate vendor performance reviews and governance meetings.
• Identify opportunities to improve quality outcomes and population health.
• Translate complex performance challenges into actionable recommendations.
• Lead cross-functional initiatives to improve program performance and outcomes.
• Develop executive-ready presentations and strategic recommendations.

Skills

Program management

Healthcare operations

Performance analytics

Stakeholder management

Quality improvement

Education

Bachelor's Degree

Master's degree (MBA/MPH)

Tools

PowerPoint

Excel

Job description

Humana, Inc. is seeking a Program Lead, ECP Performance Management to drive performance across enterprise clinical partnerships through governance, analytics, and cross-functional collaboration.

The role links internal teams with external clinical vendors to deliver measurable value for members, providers, and Humana. You will lead performance improvement initiatives, develop executive insights, and ensure alignment with Stars, HEDIS, quality improvement, and member experience priorities.