Vendor Partner Operations Lead

Telgian; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Telgian is seeking an Operations Specialist to develop and optimize its vendor partner network, support recruitment, negotiate service agreements, and maintain strong relationships.

The role ensures service quality, compliance with standards, and continuous improvement across the network, acting as the liaison between Telgian and partners.

You will resolve operational issues and help manage performance, driving efficiency and margin outcomes for Telgian's customers.

Qualifications

• Experience developing and managing vendor networks.
• Strong negotiation and communication skills.
• Ability to coordinate cross-functional activities and timelines.

Responsibilities

• Assist in vendor recruitment and onboarding.
• Help review and negotiate rate agreements with partners.
• Build and maintain professional vendor relationships and act as primary contact.
• Manage vendor-related escalations and resolve issues.
• Ensure quality and compliance with internal standards and customer requirements.
• Monitor performance and drive continuous improvement across the network.
• Provide project support related to vendors and timelines.

Skills

Vendor management

Negotiation

Communication

Problem-solving

Project coordination

Attention to detail

Job description

Telgian is seeking an Operations Specialist to develop and optimize its vendor partner network, support recruitment, negotiate service agreements, and maintain strong relationships.

The role ensures service quality, compliance with standards, and continuous improvement across the network, acting as the liaison between Telgian and partners.

You will resolve operational issues and help manage performance, driving efficiency and margin outcomes for Telgian's customers.