Vendor Operations Associate (Remote + Stock Options)

orderco; New York (NY); Remote; USD 34,000 - 37,000; Full time

Benefits offered by this job

Stock options

401(k) with match

Medical, dental, vision, wellness

Job summary

Order.co is seeking a Vendor Operations Associate to help ensure orders are fulfilled accurately, vendors follow processes, and issues are resolved quickly. This entry-level role suits problem solvers who enjoy investigating issues, coordinating with vendors, and helping customers experience seamless fulfillment.

You will work within our Vendor Operations team alongside Accounts Payable, Fulfillment Operations, and Customer Success, with an emphasis on learning and professional growth in

Qualifications

• Strong attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to stay organized while managing multiple priorities.
• Comfortable solving problems independently and asking questions when needed.
• Strong sense of ownership and accountability.
• Positive attitude and willingness to learn.
• Experience with spreadsheets, email, and business software is helpful but not required.

Responsibilities

• Keep Orders Moving: Proactively investigate outstanding orders to ensure they are progressing toward fulfillment.
• Identify and resolve operational issues that could delay order completion.
• Monitor workflows and follow up on orders requiring additional attention.
• Partner with internal teams to ensure customers receive a smooth fulfillment experience.

Skills

Attention to detail

Communication

Organization

Problem solving

Ownership

Willingness to learn

Tools

Spreadsheets

Job description

Order.co is seeking a Vendor Operations Associate to help ensure orders are fulfilled accurately, vendors follow processes, and issues are resolved quickly. This entry-level role suits problem solvers who enjoy investigating issues, coordinating with vendors, and helping customers experience seamless fulfillment.

You will work within our Vendor Operations team alongside Accounts Payable, Fulfillment Operations, and Customer Success, with an emphasis on learning and professional growth in