Vendor Onboarding Analyst, Shared Services

Oldcastle; Alpharetta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental and disability plans

Group retirement savings program

Health and wellness programs

Inclusive culture with growth

Job summary

CRH Americas Materials Inc. is seeking a Vendor Onboarding Analyst to manage end-to-end partner setup, gather documentation, and ensure data accuracy across regions.

You will collaborate with vendors and internal teams to streamline onboarding, resolve inquiries, and maintain compliant processes. The role requires strong analytical skills, attention to detail, and experience with ERP systems like SAP S/4HANA, Power BI, and Excel modeling.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum of 2 years of experience with vendor master data governance and controls.
• Minimum 1 year of experience with automated help desk solutions (ticketing system).
• Experience with ERP systems (SAP S/4HANA), data analytics tools (Power BI), and Excel modeling.
• Strong communication skills and ability to handle customer feedback effectively.

Responsibilities

• Support the complete vendor onboarding process from initial supplier request through activation and maintenance of standardized finance and accounting processes.
• Communicate directly with vendors and customers to gather necessary information and documentation to complete the end-to-end Business Partner setup process.
• Analyze financial data and trends to identify improvement opportunities and support business decisions.
• Partner with internal stakeholders to align on reporting standards, process enhancements, and compliance requirements.
• Contribute to the development of training materials and documentation for finance process standardization.
• Leverage automation and data visualization tools to streamline reporting and analytics.
• Analyze shared service center metrics and data to identify trends, issues, and opportunities for improvement.
• Collaborate with management to define and track KPIs and SLAs.
• Participate in cross-functional projects aimed at improving finance operations and control frameworks.
• Perform other related duties as assigned.

Skills

Vendor master data governance

Analytical mindset

Communication skills

Customer data accuracy

Education

Bachelor's degree or equivalent

Tools

SAP S/4HANA

Power BI

Excel modeling

Automation tools (AI, RPA)

Job description

Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary

The Vendor Onboarding Analyst is responsible for supporting the end-to-end business partner setup process by serving as a primary point of contact for external vendors and customers. This role focuses on gathering required documentation, validating information, and ensuring all onboarding requirements are completed accurately and efficiently. The Analyst will communicate directly with business partners to resolve inquiries, provide guidance on onboarding steps, and ensure a smooth, timely setup experience. This position plays a key role in maintaining data integrity, supporting compliance standards, and delivering a high-quality service experience throughout the onboarding lifecycle. The ideal candidate possesses strong analytical skills, attention to detail, customer service orientation, and experience working with supplier data, compliance requirements, and enterprise systems.

What Center of Excellence does

A Center of Excellence (CoE) is a strategic unit that drives innovation, standardization, and best practices while prioritizing customer experience. It ensures that financial operations like accounts payable, receivable, budgeting, and reporting are not only efficient and consistent but also aligned with the needs of internal and external stakeholders. By leveraging advanced technology, analytics, and industry insights, the CoE delivers accurate, timely, and actionable financial support that enhances the overall customer experience. It fosters clear communication, responsiveness, and tailored solutions, ensuring that every financial interaction adds value and builds trust. Ultimately, a finance CoE bridges operational excellence with customer‑centricity, transforming financial processes into a seamless, user‑friendly experience.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include: O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes. R2R (Record-to-Report): Enables robust financial reporting and accounting. P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program. Center of Excellence: Drives innovation and continuous improvement. Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments. Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Support the complete vendor onboarding process from initial supplier request through activation and maintenance of standardized finance and accounting processes across regions and functions.
• Communicate directly with vendors and customers to gather necessary information and documentation to complete the end-to-end Business Partner setup process.
• Analyze financial data and trends to identify improvement opportunities and support business decisions.
• Partner with internal stakeholders to align on reporting standards, process enhancements, and compliance requirements.
• Contribute to the development of training materials and documentation for finance process standardization.
• Leverage automation and data visualization tools to streamline reporting and analytics.
• Analyze shared service center metrics and data to identify trends, issues, and opportunities for improvement.
• Collaborate with management to define and track key performance indicators (KPIs) and service level agreements (SLAs).
• Participate in cross-functional projects aimed at improving finance operations and control frameworks.
• Perform other related duties as assigned.

Education & Qualifications

• Bachelor's degree or equivalent work experience (required).
• Minimum of 2 years of experience working knowledge of vendor master data governance and controls.
• Minimum 1 years of experience working with automated help desk solution (ticketing system)
• Experience with ERP systems (e.g., SAP S/4HANA), data analytics tools (e.g., Power BI), and Excel modeling.
• Excellent verbal and written communication skills and ability to properly seek and handle customers' feedback.
• Experience with automation enablement tools (AI, RPA) a plus.
• Strong skills in process improvement, stakeholder engagement, and communication.
• Strong analytical mindset, organizational skills with attention to detail, and the ability to manage competing priorities.
• Team-oriented mindset with a focus on collaboration and customer service excellence.

Work Environment

This position operates within a shared services, procurement, finance, or operations environment and collaborates cross‑functionally with Procurement, Accounts Payable, Tax, Legal, Compliance, Treasury, and business unit stakeholders. Normal office working conditions with a quiet noise level. Hybrid role with flexible work options, requiring some in‑person presence.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Materials Inc. is an affirmative action and equal opportunity employer.

EOE/Vet/Disability

CRH is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.