Vendor Onboarding Analyst, Shared Services

Oldcastle Payroll, Inc.; Alpharetta (GA); Hybrid; USD 60,000 - 85,000; Full time

Job summary

CRH Americas Materials Inc. is seeking a Vendor Onboarding Analyst to support end-to-end vendor onboarding and partner setup.

You will gather documentation, validate information, and ensure onboarding requirements are met efficiently, while maintaining data integrity and compliance. The role requires collaboration with business partners across regions, analytics experience with Power BI, and proficiency in ERP systems.

Qualifications

• Bachelor's degree or equivalent work experience (required).
• Minimum of 2 years of experience in vendor master data governance and controls.
• Minimum 1 year of experience with automated help desk solutions (ticketing system).
• Experience with ERP systems (SAP S/4HANA), data analytics tools (Power BI), and Excel modeling.
• Excellent verbal and written communication skills and ability to handle customer feedback.

Responsibilities

• Support vendor onboarding end-to-end across regions and functions.
• Communicate with vendors and customers to gather required documentation.
• Analyze financial data and trends to identify improvements.
• Partner with stakeholders to align on reporting standards and compliance.
• Contribute to training materials for finance process standardization.

Skills

Analytical mindset

Communication

Attention to detail

Customer service

Stakeholder engagement

Process improvement

Team collaboration

Education

Bachelor's degree or equivalent

Tools

SAP S/4HANA

Power BI

Excel modeling

Automation tools (AI, RPA)

Job description

Job ID: 529265 CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.

Job Summary:

The Vendor Onboarding Analyst is responsible for supporting the end-to-end business partner setup process by serving as a primary point of contact for external vendors and customers. This role focuses on gathering required documentation, validating information, and ensuring all onboarding requirements are completed accurately and efficiently. The Analyst will communicate directly with business partners to resolve inquiries, provide guidance on onboarding steps, and ensure a smooth, timely setup experience. This position plays a key role in maintaining data integrity, supporting compliance standards, and delivering a high-quality service experience throughout the onboarding lifecycle. The ideal candidate possesses strong analytical skills, attention to detail, customer service orientation, and experience working with supplier data, compliance requirements, and enterprise systems.

What Center of Excellence does:

A Center of Excellence (CoE) is a strategic unit that drives innovation, standardization, and best practices while prioritizing customer experience. It ensures that financial operations like accounts payable, receivable, budgeting, and reporting are not only efficient and consistent but also aligned with the needs of internal and external stakeholders. By leveraging advanced technology, analytics, and industry insights, the CoE delivers accurate, timely, and actionable financial support that enhances the overall customer experience. It fosters clear communication, responsiveness, and tailored solutions, ensuring that every financial interaction adds value and builds trust. Ultimately, a finance CoE bridges operational excellence with customer‑centricity, transforming financial processes into a seamless, user‑friendly experience.

What Shared Services Does:

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities:

• Support the complete vendor onboarding process from initial supplier request through activation and maintenance of standardized finance and accounting processes across regions and functions.
• Communicate directly with vendors and customers to gather necessary information and documentation to complete the end-to-end Business Partner setup process.
• Analyze financial data and trends to identify improvement opportunities and support business decisions.
• Partner with internal stakeholders to align on reporting standards, process enhancements, and compliance requirements.
• Contribute to the development of training materials and documentation for finance process standardization.
• Leverage automation and data visualization tools to streamline reporting and analytics.
• Analyze shared service center metrics and data to identify trends, issues, and opportunities for improvement.
• Collaborate with management to define and track key performance indicators (KPIs) and service level agreements (SLAs).
• Participate in cross-functional projects aimed at improving finance operations and control frameworks.
• Perform other related duties as assigned.

Education & Qualifications:

• Bachelor's degree or equivalent work experience (required).
• Minimum of 2 years of experience working knowledge of vendor master data governance and controls.
• Minimum 1 years of experience working with automated help desk solution (ticketing system)
• Experience with ERP systems (e.g., SAP S/4HANA), data analytics tools (e.g., Power BI), and Excel modeling.
• Excellent verbal and written communication skills and ability to properly seek and handle customers' feedback.
• Experience with automation enablement tools (AI, RPA) a plus.
• Strong skills in process improvement, stakeholder engagement, and communication.
• Strong analytical mindset, organizational skills with attention to detail, and the ability to manage competing priorities.
• Team-oriented mindset with a focus on collaboration and customer service excellence.

Work Environment:

This position operates within a shared services, procurement, finance, or operations environment and collaborates cross-functionally with Procurement, Accounts Payable, Tax, Legal, Compliance, Treasury, and business unit stakeholders.

• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options, requiring some in-person presence.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

CRH Americas Materials Inc. is an Aff…

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.