Vendor Manager - OpenText

Cloud Know How; Eatontown (NJ); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Cloud Know How is seeking a Vendor Manager to drive vendor sales growth and reseller recruitment across North America. The role serves as a trusted advisor to DMR partners, developing strategies and enabling programs to maximize net new sales and reseller satisfaction. Hybrid in Eatontown, NJ, with a salary range of $80,000–$120,000.

You will manage end-to-end vendor activities, align with field sales, and lead campaigns with marketing to close opportunities and improve processes.

Qualifications

• Proven track record of growing new business and recruiting value-added resellers (VARs).
• Strong relationship development across multiple levels and functions.
• Experience with technology distribution channels is an asset.
• Excellent planning, negotiation, and problem-solving abilities.
• Ability to lead initiatives and influence stakeholders to achieve vendor objectives.

Responsibilities

• Build and own strategic vendor relationships.
• Serve as expert on vendor products, services, and processes through training.
• Achieve KPIs for sales growth and reseller recruitment.
• Lead reseller enablement programs to expand solution knowledge.
• Coordinate with vendor and marketing teams on campaigns and lead follow-up.
• Present at vendor, reseller, and industry events as needed.

Skills

New business growth

VAR recruitment

Need to Win attitude

Relationship building

Strategic planning

Leadership

Communication

Negotiation

Presentation skills

Problem solving

Job description

Vendor Manager ("VM") is a key member of the Climb Channel Solutions sales team who serves as an extension of our vendor at the distribution level. This VM is accountable for the overall vendor sales growth, the development of strategies & tactics to drive net new sales within the DMR (Direct Market Reseller) accounts, implementing reseller enablement programs, and ensuring exceptional reseller experiences. They are a trusted advisor to Climb's DMRs across North America and play a vital role in amplifying key vendor messaging in the channel.

Duties & Responsibilities

Outlined below are the responsibilities of the Vendor Manager, including but not limited to:

• Building, maintaining, and owning the strategic relationships with the vendor
• Serve as subject matter expert on all vendor products, services, and processes through training/certifications
• Achieve key performance indicators that support vendor objectives for sales growth and reseller recruitment
• Focus on existing reseller enablement through training programs to increase product knowledge and expand the solution mix
• Develop & maintain an excellent working knowledge of vendor processes, including partner price methods, deal registrations, up-sell/cross-sell positioning, and best practices around all quote-to-order functions
• Engage with the Vendor field sales teams to align business development activities, understand their needs from a distributor, and ensure collaboration with Climb's field sales team
• Continuously engage with Climb's top Reseller's sales divisions to educate and promote vendor programs, provide sales support, and assist in closing opportunities, as well as liaise with other vendor departments on behalf of our resellers
• Ensuring that vendor renewal opportunities are quoted 90 days in advance and that a high renewal rate/reseller retention is maintained
• Complete pipeline reports, prepare management forecasts, and manage the end-of-month opportunity watchlist
• Work closely with Climb's Vendor Partner Managers & Marketing team to develop and execute marketing campaigns, taking point on all lead follow-ups
• Identify and drive the execution of ease-of-doing business initiatives that support reseller satisfaction and business process improvement
• Participate and/or present at key Vendor, Reseller, and industry events, seminars, & workshops.
• Act as the central point of contact for all escalations and implement any required corrective measures
• Monitor market trends and changes in the technology industry, specifically around the vendor's area of expertise; investigate opportunities to capitalize on emerging trends and high-growth segments

Knowledge, Skills, and Experience

• A proven record of new business growth and VAR recruitment
• A "Need to Win" attitude and the ability to persevere to see sales initiatives through to completion
• A relationship-oriented team player who is comfortable with and gaining commitment across different functional areas at various management levels, both within and outside the organization
• Relevant marketing, selling, and/or technical qualifications, including experience with the technology distribution channel
• Knowledge of and demonstrated ability in core and job-related competencies, including strategic planning/execution, leadership, relationship management, impact and influence, presentation, negotiation, problem-solving, judgment and decision-making
• Exceptional organization, time management, prioritization, and execution skills
• Strong and effective communicator, including verbal and writing skills, as well as good presentation skills
• Experience working with technology distribution channels is an asset

Location: Eatontown, NJ (Hybrid)

Salary Range: $80,000 - $120,000