Vendor Manager

SPECTRAFORCE; Seattle (WA); Hybrid; USD 125,000 - 150,000; Full time

Job summary

SPECTRAFORCE is seeking a Sr. IT Recruiter for a 12-month hybrid role in Seattle, WA. The position requires vendor management, performance monitoring, and collaborative improvement of localization processes. Ideal candidates will have substantial experience in project management and excellent communication skills, with a passion for delivering high-quality vendor support.

Benefits

Health benefits

401K plan with matching

Referral bonus program

Qualifications

• 5 years of experience with localization, vendor, and/or project management.
• BA/BS in technical discipline or equivalent experience.
• Ability to communicate clearly and efficiently.

Responsibilities

• Monitor vendor performance and identify risks.
• Facilitate end-to-end vendor lifecycle management.
• Support client localization operations as needed.

Skills

Communication

Project Management

Data Analytics

Education

BA/BS in Technical Discipline

Job description

2 days ago Be among the first 25 applicants

This range is provided by SPECTRAFORCE. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$32.00/hr - $35.00/hr

Direct message the job poster from SPECTRAFORCE

Sr. IT Recruiter at SPECTRAFORCE Technologies

Location: Seattle, WA (hybrid 3 days onsite)

Duration: 12 months (More 12 months extension possible)

Support localization vendors: day-to-day performance management including check-in meetings, monitoring and distribution of performance metrics, escalation management and corrective / action plans to ensure SLAs are met.

Act as vendor management’s point of contact (POC) for operations-related vendor issues both internally and externally (capacity planning, quality or due date escalations, tooling blockers, holiday visibility, special requests/projects)

Provision third party access to client systems and localization tools.

Improve existing VM processes through influencing and collaborating with key stakeholders within the Internationalization team as well as cross-functional partners.

Summarize vendor issues and trending for cross-functional consumption.

Support the management and improvement of ‘vendor experience’ (surveys, ensuring key partnership / platform bugs are identified and addressed)

Work with Language Managers and Localization Program Managers to setup and manage vendor Workplace groups

Manage vendor relations including governance, compliance, contracts and financials

Facilitate end-to-end vendor lifecycle management (on/offboarding)

Responsibilities

Own communication with diverse network of localization vendor companies

Monitor vendor performance, identify risks and escalate appropriately

Create and execute on vendor test, probation and localization schedules.

Review, prioritize, and track progress of issues that affect localization vendor operations and efficiencies

Analyze vendor production issues and provide optimal solutions

Support cross-functional teams and stakeholders (Product, Engineering, Marketing, etc.) to ensure localization requirements are implemented and localization process is well understood

Document needs for improving and optimizing internal and external process and workflows

Support client L10N operations as needed

Candidate Requirements

Must-Have Skills

1 Ability to communicate clearly and efficiently

2 Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment

Nice-to-have Skills

1 Familiarity with client products (e.g. Facebook, Instagram, WhatsApp, etc)

2 Experience on client-side localization programs.

3 Knowledge of additional languages other than English

Data analytics and visualization

Years of Experience:

5 years of experience with localization, vendor and/or project management

Degrees/Certifications Required:

BA/BS in technical discipline or equivalent experience

Skills

Minimum Qualifications

5 years of experience with localization, vendor and/or project management

BA/BS in technical discipline or equivalent experience

Ability to communicate clearly and efficiently

Ability to stay focused under pressure, prioritizing and managing multiple projects simultaneously in a fast-paced environment

Preferred Qualifications

Experience on client-side localization programs.

Familiarity with client products (e.g. Facebook, Instagram, WhatsApp, etc)

Knowledge of additional languages other than English

Data analytics and visualization

About Us: SPECTRAFORCE is one of the fastest-growing workforce solutions firms in the United States. As a diversity-owned business, we place human connection at the heart of everything we do, building strong relationships with both clients and candidates to fill roles successfully. Our teams in North and Central America and India serve more than 150 Fortune clients globally, leveraging custom AI technology to provide direct hire, executive search, nearshoring, offshoring, and project staffing solutions.

Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [e-mail] if you require reasonable accommodation.

California Applicant Notice: SPECTRAFORCE is committed to complying with the California Privacy Rights Act (“CPRA”) effective January 1, 2023; and all data privacy laws in the jurisdictions in which it recruits and hires employees. A Notice to California Job Applicants Regarding the Collection of Personal Information can be located on our website. Applicants with disabilities may access this notice in an alternative format by contacting [e-mail].

LA County, CA Applicant Notice: If you are selected for this position with SPECTRAFORCE, your offer is contingent upon the satisfactory completion of several requirements, including but not limited to, a criminal background check. We consider qualified applicants with arrest or conviction records for employment in accordance with all local ordinances and state laws, including the Los Angeles County Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA). The background check assessment will consider whether a criminal history could reasonably have a direct, adverse impact on the job-related safety, security, trust, regulatory compliance, or suitability for this role. Such findings may result in withdrawal of a conditional job offer.

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $34.00/hr.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

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