Vendor Manager

Texas Capital; Richardson (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Texas Capital seeks an experienced IT Vendor Manager to lead vendor relationships and drive cost optimization while ensuring compliance with internal policies and external regulations. The role collaborates across technology, legal, finance, and operations to support digital transformation and risk management.

Responsibilities include negotiating contracts, monitoring performance, and delivering data-driven insights to optimize the vendor portfolio in a fast-paced financial services environment.

Qualifications

• Bachelor's degree in business admin, supply chain, or related field.
• Banking or financial services industry experience.
• 10+ years IT vendor and relationship management experience.
• CPSM or Six Sigma certification preferred.
• Vendor lifecycle management experience required.

Responsibilities

• Establish and maintain strategic relationships with business partners and manage all third-parties through regular performance reviews and alignment sessions.
• Analyze vendor performance metrics, platform reliability, and contractual compliance using data-driven methods.
• Assist in negotiating vendor contracts including licensing, pricing structures, implementation timelines, and SLAs; ensure terms align with policies.
• Monitor third-party technology risks and work with relevant parties to ensure remediation for compliance gaps or performance deficiencies.
• Serve as a customer-focused contact for vendor-related complaints, outages, delays, and disputes; develop solutions.
• Identify and implement cost-saving initiatives and value optimization across the vendor portfolio.
• Partner with technology, legal, finance, and operations to support digital transformation and regulatory compliance.
• Apply data-driven vendor performance and market trend analyses to inform sourcing strategies.
• Identify complex vendor challenges and provide proactive recommendations to enhance capabilities.

Skills

Cost optimization

Data-driven

Vendor risk mgmt

Stakeholder mgmt

Communication skills

Mentoring

Tech environment

Education

Bachelor's in business

Master's degree preferred

CPSM or Six Sigma

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success - today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment - investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.

Key Responsibilities

• Establish and maintain strategic relationships within the business to manage all third-parties through regular performance reviews, goal-setting discussions, and expectation alignment sessions
• Analyze vendor performance metrics, platform reliability, and contractual compliance using data-driven methods; conduct periodic assessments and reviews to ensure adherence to established agreements.
• Assist in the negotiation of vendor contracts including licensing, pricing structures, implementation timelines, and service level agreements; ensure all terms align with company policies and data security standards.
• Monitor third-party technology and risk with the appropriate parties to ensure successful delivery against contractual obligations and implement remediation strategies for compliance gaps or performance deficiencies.
• Serve as a customer-focused point of contact to address vendor-related complaints, platform outages, delivery delays, and contractual disputes; develop solutions that maintain positive relationships while protecting Firm interests.
• Identify and implement cost-saving initiatives and value optimization opportunities across the vendor portfolio; maintain awareness of emerging fintech solutions and competitive alternatives.
• Partner with technology, legal, finance, and operations teams to ensure vendor relationships support digital transformation goals and maintain compliance with internal policies and external regulations.
• Apply strong analytical skills to evaluate vendor performance data and market trends; develop technology sourcing strategies aligned with corporate innovation goals and provide recommendations for portfolio optimization
• Identify complex vendor-related challenges and implement data-driven solutions; provide proactive recommendations to enhance vendor capabilities and service delivery

Skills

• Demonstrated ability to drive cost optimization initiatives with measurable results
• Highly analytical and data-driven approach to decision-making
• Experience with third-party risk management frameworks, data security, and compliance frameworks
• Customer-oriented mindset with a track record of building strong stakeholder relationships
• Self-driven, results-oriented professional who thrives in a fast-paced, evolving technology environment
• Excellent written and verbal communication skills
• Ability to provide clear guidance and mentor

Requirements

• Bachelor's degree in business administration, supply chain management, or a related field (Master's degree preferred)
• Banking or financial services industry experience
• 10+ years of IT vendor and relationship management experience, Strategic Sourcing and technology operations
• CPSM or Six Sigma certification preferred
• Vendor lifecycle management experience required

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.