Vendor Engagement & Analytics Analyst

Northwest Exterminating; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with company match

Employee discounts

Paid Time Off

Job summary

A leading pest management company in Atlanta is seeking a Data Administrator to enhance customer experience and operational excellence. This role requires strong analytical skills, a Bachelor's Degree, and proficiency in Microsoft tools. Responsibilities include managing vendor relationships, creating performance reports, and ensuring customer satisfaction through effective communication. This position offers a comprehensive benefits package and commitment to employee development.

Qualifications

• Bachelor's Degree or 5 years related experience.
• Preferred 3-5 years business experience in a relevant vendor analytic role.
• Excellent interpersonal communication skills, both written and oral.

Responsibilities

• Coordinate pest control services with third-party vendors.
• Create and manage tailored playbooks for customer requirements.
• Analyze and generate reports to improve service levels.

Skills

Vendor analytics

Interpersonal communication

Data analysis

Microsoft Excel

MS Access

Time management

Attention to detail

Education

Bachelor's Degree

5 years related experience

Tools

BOSS

NGS Queries

JDE

Job description

A leading pest management company in Atlanta is seeking a Data Administrator to enhance customer experience and operational excellence. This role requires strong analytical skills, a Bachelor's Degree, and proficiency in Microsoft tools. Responsibilities include managing vendor relationships, creating performance reports, and ensuring customer satisfaction through effective communication. This position offers a comprehensive benefits package and commitment to employee development.