Vending Support Specialist

PTS Solutions; Seattle (WA); Presencial; USD 30.000 - 47.000; Jornada completa

Descripción de la vacante

Berkshire Production Supply LLC in Tukwila, WA seeks a Vending Support Specialist to install, maintain, and support industrial vending and inventory systems at customer sites. You will train teams and troubleshoot issues to keep operations running smoothly.

Ideal candidates are hands-on, customer-focused and able to travel regularly to client sites in the Seattle area; you must be authorized to work in the United States.

Formación

• Hands-on field service or mechanical experience in a similar setting.
• Strong troubleshooting and repair skills are required.
• Excellent customer service and communication abilities are expected.

Responsabilidades

• Install, maintain, and support industrial vending machines and inventory systems at customer sites.
• Train customer teams on system operation and inventory best practices.
• Perform preventative maintenance, repairs, and troubleshooting.
• Conduct cycle counts, restocking, and basic machine calibration.
• Maintain accurate customer and product information in the database.
• Collaborate with sales and inventory teams to resolve on-site issues quickly.

Conocimientos

Field service experience

Troubleshooting

Customer service

Communication

Attention to detail

Travel willingness

Descripción del empleo

PTSolutions is one of the Top 100 industrial distributors in the U.S., with 40+ locations and a growing national presence. We help manufacturers streamline their operations with advanced vending and inventory systems — and we need experienced field technicians to keep those systems running at their best.

Are you a problem-solver who enjoys working with both people and technology?

As a Vending Support Specialist, you’ll play a critical role in keeping our customers’ operations running smoothly. From installing and maintaining advanced vending systems to training customers and troubleshooting issues, you’ll be the go‑to expert ensuring seamless service and support.

This role is perfect for someone who is hands‑on, customer‑focused, and thrives in a dynamic environment where no two days look the same.

Experience and Skills

What You’ll Do

As a Vending Support Specialist, you’ll be the hands‑on expert who installs, maintains, and supports industrial vending machines and inventory systems at customer sites.

In this role, you will:

• Install and set up vending systems at customer locations
• Perform preventative maintenance, repairs, and troubleshooting
• Train customer teams on system operation and inventory best practices
• Conduct cycle counts, restocking, and basic machine calibration
• Maintain accurate customer and product information in our database
• Partner with sales and inventory teams to resolve on‑site issues quickly

What You Bring

Field service or hands‑on mechanical experience (preferred: industrial, vending, or warehouse automation)

Strong troubleshooting and repair skills

Great customer service and communication

Ability to travel regularly to customer sites

Attention to detail with accurate recordkeeping

Physical Requirements:

• Ability to lift, slide, and lower packages that typically weigh up to 50lbs
• Physically capable & willing to operate a forklift (we will provide training)

This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company.

This position is based in our Tukwila, WA facility, so only candidates residing in the greater Seattle area will be considered. Must be authorized to work in the United States.

Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Berkshire Production Supply LLC is a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment. Disabled veterans; Recently separated veterans; Active duty wartime or campaign badge veterans; Armed Forces service medal veterans. The following classifications are defined as follows: A "disabled veteran" is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; A person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act.