Vending Machine Associate - RoboShop

Pop Mart; Auburn, Northern (WA, KY); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Market-competitive benefits

Mileage reimbursement

Growth opportunities

Career development

Job summary

Pop Mart is hiring a Vending Machine Associate – RoboShop in Auburn, WA to support day-to-day RoboShop operations. You will stock, organize, and maintain vending machines, monitor inventory, and perform regular audits while traveling between locations.

Strong customer service and attention to detail are essential in a fast-paced retail environment. You’ll work with store managers and warehouse teams to ensure product availability and a consistent customer experience across sites.

Qualifications

• High school diploma or GED required.
• At least 6 months of retail, stocking, inventory, warehouse, merchandising, or related experience preferred.
• Must be at least 18 years old and hold a valid driver’s license if travel is required.

Responsibilities

• Restock, organize, and maintain assigned RoboShop vending machines.
• Monitor inventory levels and replenish products based on demand.
• Complete routine inventory counts and weekly audits to ensure accuracy.
• Travel between RoboShop locations to restock and support operations.
• Collaborate with Store Managers and warehouse/retail teams to ensure product availability and a consistent customer experience.

Skills

Retail experience

Stocking

Inventory management

Merchandising

Customer service

Communication

Education

High school diploma/GED

Tools

Vending machines

Job description

**Position:** Vending Machine Associate – RoboShop**Location:** Auburn, WA**Department:** Retail Operations**Salary:** $21.10Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms, bringing joy to consumers around the world.**Opportunity Overview:**POP MART is seeking a reliable and highly organized **Vending Machine Associate – RoboShop** to support the day-to-day operation and performance of our growing RoboShop network. This hands-on role is responsible for keeping assigned Robo Shops fully stocked, clean, organized, and ready for customers.The Vending Machine Associate will travel between assigned locations to restock products, monitor inventory, complete audits, and identify operational issues. This role will partner with Store Managers, warehouse teams, and Retail Operations to ensure product availability and a consistent customer experience across assigned locations.**What You Will Achieve:*** Restock, organize, and maintain assigned RoboShop vending machines.* Monitor inventory levels and replenish products based on customer demand and business needs.* Maintain clean, organized, and customer-ready RoboShop locations.* Support product receiving, storage, allocation, and inventory management.* Complete routine inventory counts and weekly audits to maintain inventory accuracy.* Partner with Store Managers and internal teams to coordinate effective restocking schedules.* Identify and promptly report inventory, machine, or operational issues.* Support store stocking and other retail operational needs as assigned.* Complete assigned projects and operational tasks accurately and on time.* Travel between assigned RoboShop locations using reliable personal transportation.**What You Will Need:*** **Experience:** High school diploma/GED or at least 6 months of retail, stocking, inventory, warehouse, merchandising, or related experience.* **Age Requirement:** Must be at least 18 years of age.* **Transportation:** Valid driver's license and reliable transportation required.* **Availability:** Ability to work a flexible schedule based on business needs, including evenings and weekends.* **Organization:** Strong attention to detail with the ability to accurately manage inventory, restocking, and operational tasks.* **Independence:** Ability to work independently, prioritize responsibilities, and manage multiple locations and deadlines.* **Communication:** Strong communication and customer service skills.* Strong sense of urgency and ability to work effectively in a fast-paced retail environment.* Ability and willingness to travel regularly between assigned RoboShop locations.**Preferred Qualifications:*** Previous experience in retail, merchandising, inventory, stocking, warehouse operations, or field-based operations.* Experience managing inventory or completing cycle counts and audits.* Experience working independently across multiple retail or customer locations.* Familiarity with vending machines, kiosks, automated retail, or similar equipment.* Interest in designer toys, collectibles, Asian pop culture, and POP MART's IP portfolio.* Fluency in an additional language is a plus.**What We Offer*** Market-competitive benefits for eligible employees.* Mileage reimbursement for approved business travel outside of your primary work location.* Growth opportunities through on-the-job training and opportunities to develop new skills.* Career development opportunities and expanded responsibilities as POP MART's North America business continues to scale.***The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.*****Physical Requirements*** Must be able to regularly lift, carry, and move merchandise and supplies weighing up to 50 pounds.* Must be able to stand and walk for extended periods, including up to 6–8 hours per shift.* Must be able to bend, kneel, reach, and safely use ladders or step stools.* Must be able to perform repetitive tasks including unpacking, organizing, and stocking merchandise.* Must be able to work in a fast-paced environment requiring frequent movement and multitasking.* Must be able to work in varying temperature conditions, including stockroom and receiving areas.* Manual dexterity required to safely use standard stockroom tools and equipment.* Must be able to regularly travel between assigned RoboShop locations.