Vending Machine Associate - RoboShop

POP MART Americas Inc.; Tacoma (WA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement for businessly

Growth opportunities

Career development opportunities

Job summary

POP MART Americas Inc. is seeking a Vending Machine Associate – RoboShop to support day-to-day operation and performance of our RoboShop network across assigned locations.

You will restock, organize, and keep machines customer-ready while coordinating with store managers and warehouse teams to ensure product availability and a consistent customer experience. Ideal candidates have a high school diploma or GED and at least 6 months of retail or inventory experience.

Qualifications

• Experience: High school diploma/GED or at least 6 months of retail, stocking, inventory, warehouse, merchandising, or related experience.
• Age: Must be at least 18 years of age.
• Transportation: Valid driver's license and reliable transportation.
• Availability: Flexible schedule including evenings and weekends.
• Organization: Strong attention to detail for inventory and tasks.
• Independence: Ability to work independently across locations.

Responsibilities

• Restock, organize, and maintain assigned RoboShop vending machines.
• Monitor inventory levels and replenish products based on demand.
• Keep RoboShop locations clean, organized, and customer-ready.
• Support product receiving, storage, allocation, and inventory management.
• Complete routine inventory counts and weekly audits for accuracy.
• Coordinate restocking schedules with Store Managers and internal teams.
• Identify and report inventory, machine, or operational issues.
• Travel between RoboShop locations using personal transportation.

Skills

Retail experience

Inventory management

Organizational skills

Customer service

Attention to detail

Communication

Flexible schedule

Multi-location travel

Education

High school diploma/GED

Job description

Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY. As of the first half of 2026, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.

Job Details

Position: Vending Machine Associate – RoboShop Location: Auburn, WA Department: Retail Operations Salary: $21.10

Opportunity Overview

POP MART is seeking a reliable and highly organized Vending Machine Associate – RoboShop to support the day-to-day operation and performance of our growing RoboShop network. This hands-on role is responsible for keeping assigned Robo Shops fully stocked, clean, organized, and ready for customers. The Vending Machine Associate will travel between assigned locations to restock products, monitor inventory, complete audits, and identify operational issues. This role will partner with Store Managers, warehouse teams, and Retail Operations to ensure product availability and a consistent customer experience across assigned locations.

What You Will Achieve

• Restock, organize, and maintain assigned RoboShop vending machines.
• Monitor inventory levels and replenish products based on customer demand and business needs.
• Maintain clean, organized, and customer-ready RoboShop locations.
• Support product receiving, storage, allocation, and inventory management.
• Complete routine inventory counts and weekly audits to maintain inventory accuracy.
• Partner with Store Managers and internal teams to coordinate effective restocking schedules.
• Identify and promptly report inventory, machine, or operational issues.
• Support store stocking and other retail operational needs as assigned.
• Complete assigned projects and operational tasks accurately and on time.
• Travel between assigned RoboShop locations using reliable personal transportation.

What You Will Need

• Experience: High school diploma/GED or at least 6 months of retail, stocking, inventory, warehouse, merchandising, or related experience.
• Age Requirement: Must be at least 18 years of age.
• Transportation: Valid driver's license and reliable transportation required.
• Availability: Ability to work a flexible schedule based on business needs, including evenings and weekends.
• Organization: Strong attention to detail with the ability to accurately manage inventory, restocking, and operational tasks.
• Independence: Ability to work independently, prioritize responsibilities, and manage multiple locations and deadlines.
• Communication: Strong communication and customer service skills.
• Strong sense of urgency and ability to work effectively in a fast-paced retail environment.
• Ability and willingness to travel regularly between assigned RoboShop locations.

Preferred Qualifications

• Previous experience in retail, merchandising, inventory, stocking, warehouse operations, or field-based operations.
• Experience managing inventory or completing cycle counts and audits.
• Experience working independently across multiple retail or customer locations.
• Familiarity with vending machines, kiosks, automated retail, or similar equipment.
• Interest in designer toys, collectibles, Asian pop culture, and POP MART's IP portfolio.
• Fluency in an additional language is a plus.

What We Offer

Market-competitive benefits for eligible employees.

• Mileage reimbursement for approved business travel outside of your primary work location.
• Growth opportunities through on-the-job training and opportunities to develop new skills.
• Career development opportunities and expanded responsibilities as POP MART's North America business continues to scale.

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

• Must be able to regularly lift, carry, and move merchandise and supplies weighing up to 50 pounds.
• Must be able to stand and walk for extended periods, including up to 6–8 hours per shift.
• Must be able to bend, kneel, reach, and safely use ladders or step stools.
• Must be able to perform repetitive tasks including unpacking, organizing, and stocking merchandise.
• Must be able to work in a fast-paced environment requiring frequent movement and multitasking.
• Must be able to work in varying temperature conditions, including stockroom and receiving areas.
• Manual dexterity required to safely use standard stockroom tools and equipment.
• Must be able to regularly travel between assigned RoboShop locations.

Pay Range Details

The pay range for this position varies by market and geographic location and will be provided in the applicable job posting. This range is provided in accordance with applicable state and local pay transparency laws. Individual compensation will be determined based on factors including geographic location, job-related knowledge, skills, experience, and qualifications.

Background Checks

For applicants located in Los Angeles or San Francisco: In accordance with applicable local Fair Chance laws, POP MART conducts criminal background checks only after a conditional offer of employment has been made. Qualified applicants with criminal histories will be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance (Los Angeles Municipal Code § 189.04) and the San Francisco Fair Chance Ordinance, as applicable.

Equal Employment Opportunity

POP MART is an Equal Opportunity Employer committed to an inclusive and respectful workplace. We provide equal employment opportunities to all applicants and employees without regard to any characteristic protected by applicable federal, state, or local law. Employment decisions are based on business needs, job requirements, and individual qualifications.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary. *As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Reasonable Accommodation

POP MART provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment. Applicants who require an accommodation may contact [e-mail].

POP MART is a rising global force in pop culture and entertainment. Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences. Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. We manage & represent incredible artists from all over the world. Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more. With our IP characters, we create iconic cross-overs. Our mission is to light up passion & bring joy around the world. POP MART is not just a brand, it's a galaxy of creative possibilities.