Vehicle Tech Experience Specialist & Sales Support

Germain-Automotive-Partnership-1; Columbus (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Weekly Pay

Employee Discounts

401K

Life Insurance

Short and Long-term Disability

Job summary

Germain Ford in Columbus, Ohio seeks a Technology Product Specialist/Sales Assistant to help customers with vehicle tech, pair their devices, and integrate FordPass. You will support sales staff at events and in daily operations, demonstrating features and guiding first-time buyers and loyal customers alike.

The role emphasizes strong communication, organization, and customer service, with a professional appearance and resilient sales approach.

Qualifications

• A valid driver's license is required.
• Ability to pass a pre-employment background check and drug screening is required.

Responsibilities

• Show customers how to use vehicle technology, pair phones, and sync FordPass.
• Demonstrate charging EVs at home and in public.
• Review towing and trailer features for trucks and SUVs.
• Assist Sales Consultants with contacting clients, scheduling, and follow-up calls.
• Aid in organizing and arranging vehicle inventory on the lot.
• Serve as liaison between the sales department and our clients.
• Present the full vehicle lineup with top options.
• Arrange test drives and ride along to demonstrate features.
• Maintain professionalism, energy, and strong communication.
• Stay focused and resilient in sales.
• Dress professionally.
• Attention to detail in a fast-paced environment.
• Excellent customer service skills.
• Prior automotive experience is not required but may help.

Skills

Customer service

Communication

Organization

Sales support

Job description

Germain Ford in Columbus, Ohio seeks a Technology Product Specialist/Sales Assistant to help customers with vehicle tech, pair their devices, and integrate FordPass. You will support sales staff at events and in daily operations, demonstrating features and guiding first-time buyers and loyal customers alike.

The role emphasizes strong communication, organization, and customer service, with a professional appearance and resilient sales approach.