Vehicle Service and Recovery Technician (Emergency Response Technician)

Maryland Department of Transportation; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

The Maryland Transportation Authority (MDTA) is hiring a Vehicle Service and Recovery Technician to support traffic operations across the State Highway System. You will manage incident scenes, operate tow and recovery equipment, and assist with information systems as part of SOC/TOCs.

This field role requires working outdoors and rotating shifts, including evenings and weekends. New hires enter a 12-month probation; positions are located in Baltimore and Cecil counties.

Qualifications

• Fieldwork and outdoor work in highway environments.
• Rotating shifts including evenings, nights, and weekends.

Responsibilities

• Operate medium/heavy duty tow trucks to remove disabled/accident vehicles from tunnels, bridges, and roadways.
• Assist in cleaning up hazardous material spills.
• Extinguish basic fires using fire extinguishers.
• Perform daily vehicle inspections and maintenance.
• Complete recovery-related documentation accurately and neatly.
• Interact with customers at MDTA facilities professionally.
• Provide mechanical repairs on disabled/accident-related vehicles.

Job description

Overview

OPEN UNTIL FILLED

INTERVIEW AND HIRE POSITION

(All eligible candidates will be invited to interview based upon standardized MDTA organizational criteria)

The Maryland Transportation Authority (MDTA) owns, operates, and maintains eight major toll facilities comprised of four bridges, two tunnels, and two turnpikes across the State of Maryland. For over 50 years, the MDTA has provided Maryland's citizens and visitors with safe, secure and convenient transportation facilities. We are committed to quality and excellence in customer service, and we rely on our organization\'s values, traditions and \/ most importantly \/ our employees to achieve these goals.

Nature of Work

The Vehicle Service and Recovery Technician is responsible for providing efficient traffic operations along the State Highway System. This position manages traffic control at incident scenes and operating motorist information systems, in support of the activities of the Statewide Operations Center (SOC) and Traffic Operations Centers (TOCs). The duties and responsibilities for this position include, but are not limited to, the following:

• Operate medium duty tow trucks to remove disabled and accident vehicles from tunnels, bridges, and roadways;
• Assist in cleaning up of hazardous material spills;
• Extinguish basic stage fires using fire extinguishers;
• Operate specialized heavy duty tow trucks and under-reach to remove heavy duty vehicles from tunnels, bridges, and roadways;
• Perform daily cleaning duties, vehicle inspections, and maintenance;
• Complete vehicle recovery related documentation in an accurate and neat manner;
• Interact with customers using MDTA facilities in a professional manner; and
• Perform mechanical repairs on disabled and accidental related vehicles.

This is fieldwork requiring physical exertion and is performed outdoors, on highways and adjacent areas, under all weather conditions. Employees are required to work rotating shifts, to include evenings, nights, and weekends. In the event of emergency highway conditions, employees are subject to call back during scheduled off hours.

New hires in this classification serve an initial probationary period of twelve (12) months.

Employees in this position report to the Regional Manager of the Vehicle Recovery Unit or other designated official. The current vacancies are located in Baltimore and Cecil counties. The resulting Eligible List may be used to fill future vacancies within this classification throughout the Maryland Transportation Authority (MDTA) facilities.

MDTA employees are offered a generous benefits package including: a minimum of 11 paid holidays, a minimum of 27 days of leave annually (personal, vacation, and sick), access to the State Pension System, deferred compensation plans, excellent health, dental, and vision plans and more! May be prorated based upon start date.

MDTA employees in this classification will be provided with Class A Commercial Driver\'s License (CDL) training and all expenses involving acquiring the CDL license are covered! Additionally, new employees hired into this classification that have already obtained their Class A \