Vehicle Registration & DOT Compliance Coordinator

Medic; Sacramento (CA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k)

Zusammenfassung

My IRP Services / Medic seeks a Vehicle Registration & DOT Compliance Coordinator in Sacramento. The role focuses on assisting clients with commercial vehicle registrations, IRP/IFTA processes, and DOT compliance support.

You will manage documentation, communicate with customers, and maintain organized records to ensure timely filings. The ideal candidate has strong communication skills, attention to detail, and the ability to work independently in a fast-paced office setting.

Qualifikationen

• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Basic computer skills and the ability to learn new software.
• Ability to multitask in a fast-paced office environment.
• Ability to work independently and follow instructions.
• Professional attitude and willingness to learn.
• Reliable attendance and punctuality.
• Ability to handle paperwork, deadlines, and customer inquiries efficiently.

Aufgaben

• Assist customers with commercial vehicle registration and renewals.
• Process IRP applications and related documentation.
• Assist with IFTA account setup, renewals, and reporting.
• Help customers understand registration requirements, fees, and documentation.
• Review paperwork for accuracy and completeness.
• Communicate with customers regarding application status and missing documents.
• Maintain organized customer records and follow up on pending applications.
• Assist trucking companies and drivers with DOT compliance requirements.

Kenntnisse

Communication

Customer service

Organization

Computer skills

Multitasking

Independent work

Attention to detail

Punctuality

Jobbeschreibung

Benefits:

• 401(k)

Vehicle Registration & DOT Compliance Coordinator

Company: My IRP Services / Medic

Location: Sacramento, California

Job Type: Full-Time

Schedule: Monday–Saturday | 36–40 Hours per Week

Join Our Growing Team!

My IRP Services / Medic is looking for a motivated, organized, and detail-oriented individual to join our growing team. We provide vehicle registration services and Department of Transportation (DOT) compliance assistance to commercial drivers, trucking companies, and businesses.

We are seeking a dependable professional who can work independently, communicate effectively with customers, manage multiple tasks, and ensure that paperwork and documentation are completed accurately and on time.

The ideal candidate is comfortable using computers, enjoys helping customers, and is willing to learn vehicle registration procedures and DOT compliance requirements.

Job Responsibilities

Vehicle Registration Services

• Assist customers with commercial vehicle registration and renewals.
• Process International Registration Plan (IRP) applications and related documentation.
• Assist with International Fuel Tax Agreement (IFTA) account setup, renewals, and reporting.
• Help customers understand registration requirements, fees, and documentation.
• Review paperwork for accuracy and completeness.
• Communicate with customers regarding application status and missing documents.
• Maintain organized customer records and follow up on pending applications.

DOT Compliance Services

• Assist trucking companies and commercial drivers with DOT compliance requirements.
• Help customers with USDOT number registration and updates.
• Assist with FMCSA registration and applicable operating authority filings.
• Help customers navigate FMCSA Drug and Alcohol Clearinghouse requirements.
• Assist with DOT drug and alcohol testing program documentation and compliance tracking.
• Help customers maintain driver qualification files and required compliance records.
• Assist with DOT compliance reviews, renewals, and required filings.
• Stay informed about applicable regulatory changes and communicate requirements to customers.

Customer Service & Office Administration

• Provide professional and courteous customer service in person, over the phone, and by email.
• Explain services, requirements, fees, and processing procedures clearly.
• Answer customer questions and resolve routine service issues.
• Enter customer information accurately into computer systems.
• Collect payments and maintain accurate transaction records.
• Follow company policies and protect confidential customer information.
• Perform general administrative duties as needed.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Basic computer skills and the ability to learn new software.
• Ability to multitask in a fast-paced office environment.
• Ability to work independently and follow instructions.
• Professional attitude and willingness to learn.
• Reliable attendance and punctuality.
• Ability to handle paperwork, deadlines, and customer inquiries efficiently.

Preferred Qualifications

• Previous experience with vehicle registration or DMV-related services.
• Knowledge of commercial vehicle registration, IRP, or IFTA.
• Experience with DOT compliance or FMCSA regulations.
• Experience working with trucking companies or commercial drivers.
• Familiarity with DOT drug and alcohol testing requirements.
• Previous experience in an administrative, customer service, or transportation-related position.

Experience is preferred but not required for candidates who demonstrate the ability and willingness to learn.

What We Offer

• Opportunity to join a growing company.
• Training on vehicle registration and DOT compliance services.
• A professional and supportive work environment.
• Opportunities to develop specialized industry knowledge.
• Potential for long-term growth within the company.

Who We Are Looking For

We want someone who takes pride in their work, learns quickly, pays attention to detail, and understands the importance of providing accurate information to customers.

The right candidate will be dependable, proactive, professional, and committed to helping our customers operate their businesses successfully.