Vehicle Pickup & Delivery Lead — Service Dept

Way Scarff Ford; Auburn (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

Way Scarff Ford in Auburn, WA is seeking a friendly, dependable Customer Service Representative to join the Service Department's Vehicle Pick-Up & Delivery Program. You will provide exceptional service while safely transporting customer vehicles between homes, businesses, and the dealership.

The role offers a leadership track for the right candidate, with opportunities to manage daily logistics, schedule drivers, and improve customer satisfaction while upholding high service standards.

Qualifications

• Excellent customer service and communication skills are a must.
• Must work well with fellow employees and maintain a positive, team-oriented attitude.
• Excellent driving skills with a clean driving and insurance record.
• Valid Washington State driver's license.

Responsibilities

• Safely pick up and deliver customer vehicles.
• Coordinate with service personnel.
• Communicate with customers and service advisors.
• Maintain accurate records of pickups and deliveries.
• Monitor daily operations and support logistics.

Skills

Customer service

Communication

Teamwork

Driving

Driver's license

Safety-conscious

Job description

Way Scarff Ford in Auburn, WA is seeking a friendly, dependable Customer Service Representative to join the Service Department's Vehicle Pick-Up & Delivery Program. You will provide exceptional service while safely transporting customer vehicles between homes, businesses, and the dealership.

The role offers a leadership track for the right candidate, with opportunities to manage daily logistics, schedule drivers, and improve customer satisfaction while upholding high service standards.