Vehicle Intelligence & Integration, Product Manager

Ford Motor Company; Dearborn (MI); Hybrid; USD 100,000 - 163,000; Full time

Benefits offered by this job

Medical benefits

Parental leave

Vehicle discount for employees and fam

Tuition assistance

Paid time off

Job summary

Ford Motor Company is seeking a Senior Product Manager for the mobile consumer AI assistant. You will define the strategy and roadmap, drive adoption and engagement, and collaborate with engineering, AI/ML, design, research, analytics, safety, legal, and marketing teams to turn AI advances into trusted customer experiences.

You will own outcomes across task completion, response quality, customer satisfaction, and retention, and lead initiatives that optimize discovery, onboarding, activation,

Qualifications

• 5+ years of product management experience building and scaling consumer mobile products.
• Strong track record of improving product quality, adoption, engagement, retention, or customer satisfaction.
• Experience building conversational AI or other intelligent consumer experiences.
• Understanding of generative AI product development, including evaluation, grounding, safety, latency, and model limitations.
• Strong analytical skills and experience using data, experimentation, and customer insights to drive decisions.
• Ability to define strategy, navigate ambiguity, and influence across technical and business teams.
• Strong communication and cross-functional leadership skills.

Responsibilities

• Define the product vision, strategy, and roadmap for the mobile AI assistant.
• Own outcomes across task completion, response quality, customer satisfaction, adoption, engagement, and retention.
• Identify high-value customer needs and improve the end-to-end assistant experience.
• Use analytics, experimentation, customer research, and AI evaluations to identify friction and prioritize improvements.
• Develop growth strategies that improve discovery, onboarding, activation, repeat usage, and retention.
• Partner with AI/ML and engineering teams to improve grounding, latency, reliability, safety, and overall assistant quality.
• Lead cross-functional initiatives and communicate priorities, tradeoffs, and results to senior leadership.

Skills

Product management

Mobile products

Analytics

Communication

Cross-functional leadership

Strategy development

Job description

Senior Product Manager, Consumer AI Assistant - Mobile

About The Role

We are looking for a Senior Product Manager to lead the strategy and execution of our consumer AI assistant on mobile. You will own two critical outcomes: improving the assistant's ability to fulfill customer needs and driving sustained adoption and engagement. Working at the intersection of consumer mobile, conversational AI, and product growth, you will turn emerging AI capabilities into useful, reliable, and trusted customer experiences.

You will partner closely with engineering, AI/ML, design, research, analytics, safety, legal, and marketing teams.

What You'll Do

• Define the product vision, strategy, and roadmap for the mobile AI assistant.
• Own outcomes across task completion, response quality, customer satisfaction, adoption, engagement, and retention.
• Identify high-value customer needs and improve the end-to-end assistant experience.
• Use analytics, experimentation, customer research, and AI evaluations to identify friction and prioritize improvements.
• Develop growth strategies that improve discovery, onboarding, activation, repeat usage, and retention.
• Partner with AI/ML and engineering teams to improve grounding, latency, reliability, safety, and overall assistant quality.
• Lead cross-functional initiatives and communicate priorities, tradeoffs, and results to senior leadership.

What You'll Bring

• 5+ years of product management experience building and scaling consumer mobile products.
• A strong track record of improving product quality, adoption, engagement, retention, or customer satisfaction.
• Experience building conversational AI, or other intelligent consumer experiences.
• Understanding of generative AI product development, including evaluation, grounding, safety, latency, and model limitations.
• Strong analytical skills and experience using data, experimentation, and customer insights to drive decisions.
• Ability to define strategy, navigate ambiguity, and influence across technical and business teams.
• Strong communication and cross-functional leadership skills.

Preferred Qualifications

• Experience with large language models, natural-language interfaces, tool use, or agentic systems.
• Experience with consumer growth, lifecycle engagement, or product-led growth.
• Experience with AI evaluation, human review, and production monitoring.
• Experience in automotive, mobility, connected devices, or related consumer ecosystems.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 7 and ranges from $99,600-$146,600., This position is a salary grade 8 and ranges from $115,000-$162,900.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

This position is hybrid with a requirement to be onsite four or more days per week.

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