Vehicle Inspector (Field Operations Coordinator) - San Jose/Mountain View, CA

OPENLANE; Mountain View (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Employer HSA contributions medical/dn

Immediately vested 401K RRSP with com.

Career advancement

Job summary

OPENLANE is seeking a Field Operations Coordinator in Mountain View to oversee vehicle assessments and coordinate with dealerships.

You will conduct inspections, document findings, and ensure compliance with OPENLANE standards while collaborating with the regional operations and sales teams. This role emphasizes meticulous attention to detail, strong organizational skills, and customer-focused communication to support smooth operations.

Qualifications

• Minimum of 5 years automotive experience as a vehicle mechanic or equivalent.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency with submitting inspection reports electronically.
• Strong attention to detail in documenting damages.
• Ability to coordinate with dealerships and internal teams.

Responsibilities

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections.
• Coordinate with dealerships and ensure adherence to OPENLANE standards.
• Submit accurate and detailed inspection reports through the platform.
• Assist in marketing by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication with internal teams and dealerships.

Skills

Attention to detail

Organization

Communication

Customer-focused

Job description

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

• Competitive pay


• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)


• Immediately vested 401K (US) or RRSP (Canada) with company match


• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization


• Company culture of internal promotions, diverse career paths, and meaningful advancement

*This role operates Tuesday - Saturday.

We’re Looking For:

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.

You Are:

• Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.


• Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.


• Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

You Will:

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.


• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.


• Submit accurate and detailed inspection reports through the designated platform.


• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.


• Maintain strong communication and collaboration with internal teams and dealerships.

Must-Haves:

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.


• Valid driver's license and ability to operate a motor vehicle.


• Proficiency in using technology, including electronic submission of inspection reports.


• Strong attention to detail and ability to work in various weather conditions.


• Excellent organizational and communication skills.

Nice-to-Haves:

• Previous customer service experience.

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Compensation Range of

Hourly: $28.00 - $30.00

(Depending on experience, skill set, qualifications, and other relevant factors.)