Field Operations Coordinator - Encinitas/San Diego County (North), CA

OPENLANE; Encinitas (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits w

Employer HSA contributions (US) and FS

Job summary

OPENLANE is hiring a Field Operations Coordinator in the US with a minimum of 5 years in automotive work. The role focuses on conducting vehicle inspections, coordinating with dealerships, and documenting findings using OPENLANE’s mobile app.

You’ll join a team ensuring smooth operations and accurate reporting. The candidate should be detail-oriented, organized, and customer-focused, with strong communication skills and the ability to work in varying weather conditions.

Qualifications

• Must have 5+ years in automotive industry or vehicle mechanics.
• Ability to document inspections with accuracy and detail.
• Excellent organizational and communication skills.
• Proficiency with mobile apps and electronic inspection reporting.

Responsibilities

• Conduct vehicle assessments including engine, transmission, interior and exterior inspections.
• Coordinate with dealerships and adhere to OPENLANE standards.
• Submit detailed inspection reports via the platform.
• Support marketing by distributing dealer materials.
• Maintain strong collaboration with internal teams and dealerships.

Skills

Detail-oriented

Organized

Customer-focused

Strong communication

Attention to weather conditions

Technology proficiency

Tools

Mobile app usage

Electronic report submission

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
  

*This role operates Monday - Friday.

We're Looking For:

We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience.

You Are:

• Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns.
• Organized. You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow.
• Customer-focused. You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.

You Will:

• Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
• Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
• Submit accurate and detailed inspection reports through the designated platform.
• Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
• Maintain strong communication and collaboration with internal teams and dealerships.

Must-Haves:

• Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
• Valid driver's license and ability to operate a motor vehicle.
• Proficiency in using technology, including electronic submission of inspection reports.
• Strong attention to detail and ability to work in various weather conditions.
• Excellent organizational and communication skills.

Nice-to-Haves:

• Previous customer service experience.

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Compensation Range of

Hourly: $27.00 - $30.00

(Depending on experience, skill set, qualifications, and other relevant factors.)