VEHICLE INSPECTOR

Area Agency on Aging of Western Arkansas, Inc.; Fort Smith (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Training

Retirement match (up to 1.5%)

Health insurance

Dental insurance

Vision insurance

Paid time off

9 paid holidays

Job summary

Area Agency on Aging of Western Arkansas, Inc. in Fort Smith is seeking a compassionate Vehicle Inspector to ensure our fleet is safe, compliant, and reliable. You will inspect vehicles and key systems, maintain logs, and provide backup support to scheduling and transportation operations.

The role requires a high school diploma, a valid driver’s license, and strong communication and organizational skills. We offer paid training, a generous PTO package, holiday pay, and a comprehensive benefits

Qualifications

• High School Diploma or equivalent required.
• Mechanical/automotive/inspection experience preferred.
• Dispatching experience preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Vehicle Inspections: Inspect vehicles and key systems; identify issues and report them.
• Call Management: Answer transportation-related calls promptly and professionally.
• Scheduling & Coordination: Schedule transportation for contract and private pay clients; share schedules with drivers.
• Recordkeeping: Maintain logs, inspection reports, and required documentation; ensure data is current.
• Customer Service: Respond to questions/concerns from clients and drivers; escalate when needed.
• Data Entry & Reporting: Enter client data and assist with reports for monitoring and regulatory needs.

Skills

Communication

Organizational skills

Confidentiality

Teamwork

Driver's license

Ability to operate tools

Education

High School Diploma or equivalent

Tools

MS Office

Dispatch software

Inspection tools

Job description

Description

Why Join Us?

At AAAWA, a non-profit organization dedicated to helping aging individuals remain in the comfort of their own homes, we are committed to providing high-quality care that promotes independence, dignity, and well-being. As a member of our team, you'll play an integral role in enhancing the lives of seniors and individuals with special needs, supporting them to live safely and comfortably at home. We value our employees and offer a supportive, team-oriented environment where you can grow professionally.

Benefits include:

• Paid Training: Get paid while attending mandatory training sessions that will help you succeed and advance in your role.
• Benefits: Receive up to 1.5% Employer match for your retirement account. Full-time employees can receive health insurance, dental insurance, vision, and more.
• Paid Time Off: Generous PTO package that equates to 10 days in your first year, in addition to 9 paid holidays.

Join us in making a difference and be part of an organization that truly cares about both its clients and its employees.

Job Title: Vehicle Inspector

Location: Fort Smith, AR

Department: Transportation

Reports To: Transportation Manager

Employment: Full-time

Position Summary: We are seeking a compassionate and dedicated Vehicle Inspector to provide assistance to our Transportation programs by examining our fleet of motor vehicles for damage, missing parts and/or mechanical problems to ensure all vehicles are safe to operate. This position is also responsible for providing backup services to the Transportation department and assist with scheduling, when needed.

Key Responsibilities

• Vehicle Inspections: Inspect vehicles and key systems (including ramps, hoses, and mechanical components). Identify and report any issues to the Compliance Officer. Maintain inspection logs and ensure vehicle safety standards are met.
• Call Management: Answer all incoming calls related to transportation services promptly and professionally. Identify the agency and yourself, and ensure calls are handled efficiently and courteously.
• Scheduling & Coordination: Schedule transportation for both contract and private pay clients, when needed, using designated software platforms. Distribute schedules to drivers and assist with real-time adjustments as needed.
• Recordkeeping: Maintain accurate logs, service records, inspection reports, and other required documentation. Ensure all data is current and stored according to compliance standards.
• Customer Service: Respond to questions, concerns, and complaints from clients and drivers. Resolve issues when possible and elevate concerns to the Transportation Manager or Director of Transportation in a timely manner.
• Data Entry & Reporting: Enter and manage client data for program monitoring, compliance, and service tracking. Assist with regular reporting to support operational and regulatory needs.
• Process Improvement: Work with management to streamline operations, improve scheduling efficiency, and enhance overall service delivery.
• Training & Development: Attend all required trainings, workshops, and educational sessions to stay informed of policies, procedures, and safety standards.
• Compliance & Safety: Follow all safety policies and traffic regulations. Wear appropriate identification during work hours and report any violations or safety concerns immediately.
• Expense & Trip Tracking: Keep records of trips and any associated expenses, such as fuel purchases. Submit receipts and documentation as required.
• Additional Duties: Support the transportation team and perform other tasks as assigned to ensure quality service and efficient operations.

Requirements

• Minimum of a High School Diploma or Equivalent required.
• Mechanical/automotive/inspection experience preferred.
• Dispatching experience preferred.
• Familiarity with Fort Smith and surrounding cities/towns is preferred.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Ability to proficiently use and perform key functions of MS Office programs.
• Ability to keep and maintain confidential information.
• Ability to work closely and effectively with employees and management.
• Must possess a valid driver's license.
• Must be at least 25 years old.
• Ability to operate, carry and transport various tools for minor repairs.

Area Agency on Aging of Western Arkansas, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.